Main area North Kent Directorate - CRHT Grade Band 3 Contract Permanent Hours
* Full time
* Part time
* Compressed hours
37.5 hours per week (covers a 24 hour shift rotation over 7 days a week. early, late, long day and night shifts.) Job ref 380-NK141-C
Site Medway Maritime Hospital DSC building Town Gillingham Salary £24,625 - £25,674 per annum Salary period Yearly Closing 17/04/2025 23:59
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
Job overview
Are you passionate about providing high-quality mental health care in the community?
Join our established Medway Crisis Resolution and Home Treatment (CRHT) Team and make a real difference in the lives of individuals experiencing acute mental health challenges.
As a CRHT Support Worker, you will play a vital role in our dedicated team, providing crucial support to individuals experiencing acute mental health episodes within the comfort of their own homes. You will contribute to delivering the highest level of care, enabling patients to remain in their familiar surroundings while receiving the support they need.
Key Responsibilities:
* Providing direct support to individuals experiencing acute mental health distress in the community.
* Assisting patients who have recently been discharged from inpatient mental health wards, facilitating their transition back home.
* Working within our Rapid Response function, undertaking initial assessments alongside a qualified mental health professional, responding to referrals from the Urgent Mental Health Helpline (available 24/7).
This is a permanent role at the agenda for change band. The service covers a 24-hour shift rotation over 7 days a week.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
Main duties of the job
This is an opportunity to be part of a dynamic service, providing opportunities to develop your skills and your career.
* Working collaboratively with other members of the multidisciplinary CRHT team.
* You will need experience of working in a mental health care setting and have skills and experience in delivering a menu of interventions aimed at promoting recovery such as: health promotion, anxiety management, social inclusion, emotional first aid, self-harm reduction and safety planning in collaboration with patients, carers and social support networks.
* Participating in gatekeeping assessments to determine the most appropriate level of care for individuals in crisis.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people.
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Detailed job description and main responsibilities
* Delivering a range of interventions as part of a tailored care plan, ensuring the highest level of support.
Please refer to the attached job description for full details and main responsibilities of the role.
Person specification
Training and qualifications
* Ability and desire to both obtain and underpin knowledge and skills appropriate to a support worker.
* To be able to work a 24hr shift pattern including day shifts, night shifts and weekends.
* Be willing to work towards the qualifications listed in the desirable section.
* Certificate in mental health.
* Health and social care awards as examples.
* NVQ level 2 or 3 as an example.
Experience
* Previous experience of working in or using mental health services.
* Knowledge /experience of emotional distress.
* Knowledge/experience of mental health services.
Knowledge and Skills
* Ability to listen effectively and communicate effectively at all levels.
* Basic written communication skills to enable completion of records etc.
* Empathy, compassion, and patience.
* Ability to work on own initiative in a range of settings.
* Ability to form positive therapeutic relationships with service users and carers.
* Ability to provide practical support with daily living skills.
* Ability to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour.
* Awareness of local services/resources.
* Knowledge of benefits/employment system.
* Previous experience working within mental health services.
* Experience and knowledge to complete physical health vital signs for patients.
* Basic first aid.
* Basic health and safety awareness.
* Moving and handling awareness.
Circumstances
* Able to travel within the geographical work area and across directorates in a timely and effective manner.
Your employer pays 23.7% towards your pension and life assurance benefits.
27 days for full time or pro rata if part time.
After 5 years NHS service
29 days full time or pro rata if part time.
After 10 years NHS service
33 days full time or pro rata if part time.
Plus bank holidays, that’s up to 41 days - more than 8 weeks paid time off!
Medical staffs have national Terms and Conditions.
Buying and selling of annual leave is also available as part of our flexible approach to staff benefits.
Recommend a friend campaign
If you already work for us you could refer a friend from outside of the Trust to any of the roles below and you can receive £1000 if they are successfully recruited; Nursing staff - RMN RGN RNLD - Band 5 and 6, Medical Doctors, Clinical Psychologist and Allied Health Professionals.
Covers job share, term time working, flexible shifts etc. Just ask and we will try to help.
Statutory and occupational maternity, paternity or adoption leave
Dependent on length of NHS service.
Other paid/unpaid leave
This can be for Jury Service, Reserved Armed Forces, etc. This is paid outside of annual leave.
Non-paid leave for career breaks.
Staff Support
KMPT offers a face to face counselling service for any issues not just work-related problems.
NHS discounts and shopping vouchers
Staff can sign up for Red Guava, PS discounts and Health Service Discounts to receive a variety of discounts in travel, fashion, technology, mobile phone contracts, food and drink, days out etc.
Learning and Development opportunities
In addition to the mandatory subjects there are a number of leadership, management and staff topic areas, including coaching and mentoring.
Induction
KMPT is committed to supporting all new staff and this includes a comprehensive Induction programme. The programme's duration depends on role and can be from 2 days to 4 weeks (not always consecutive days).
The Induction programme will provide an excellent opportunity for new staff to meet and engage with KMPT’s subject specialists and include the required training.
The programme may involve some travel to the various training venues across Kent and Medway, the main ones being Canterbury, Maidstone and Dartford.
New starter bonus
At the Trust we really value our nurses and the skills they bring. To recognise this we offer a New Hire Bonus of £1200 pro rata for band 5 and 6 nursing staff.
Staff Network Forums
A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.
Lease car scheme, Cycle to work scheme, the list goes on………!
Probation Period. New employees external to Kent and Medway NHS and Social Care Partnership Trust are subject to a six-month probationary period.
To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.
Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.
Disclosure and Barring Service Check.
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.
KMPT are signed up to NHS England's Sexual Safety in Health Care Organisational Charter
KMPT takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.
KMPT is creating an environment for equal opportunities for all, where we canALL be ourselves.
In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.
Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.
Use of AI when writing job applications
While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.
AI cannot truly understand the specific job you're applying for or what makes you a good fit. Therefore, it is crucial to personalise any AI-generated content to accurately reflect your skills, experiences, and aspirations.
Relying solely on AI to write your application may result in generic, impersonal, and potentially inaccurate content. Always review and refine any AI-generated text to ensure it effectively communicates your experience, skills, accomplishments, and aspirations, and demonstrates your suitability for the position.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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