Location: Oldbury (hybrid working 2 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
Think the AA is just about roadside assistance? Think again.
For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Digital Project Manager means you'll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
#LI-Hybrid
This is the job
At AA, our digital capabilities are constantly evolving, transforming how we operate as an organisation. We are expanding and seeking talented individuals to join our Digital team as Project Managers.
As a Digital Project Manager, you will oversee the implementation of both tactical and strategic projects across all digital channels. You will ensure effective delivery and management in all areas, including communication and engagement with key stakeholders, budget management, risk assessment, and governance. Additionally, you will play a crucial role in developing the benefit tracking methodology for each project or initiative.
What will I be doing?
* Manage projects to ensure timely and effective delivery to the required standard.
* Conduct feasibility studies and make recommendations for project delivery and implementation opportunities.
* Communicate project progress and status to sponsors, key stakeholders, and team members, managing both internal and external personnel.
* Identify and recommend resources needed for optimal implementation, and prepare detailed project documentation.
* Lead a project team to report and analyse changes, ensuring dependencies are assessed and resources are used effectively.
* Identify, assess, and monitor risks, issues, dependencies, and change requests to ensure projects meet time, cost, and quality criteria.
What do I need?
* Strong experience leading Digital-led projects across various scope/scale and accountable for the full project lifecycle.
* Experienced and knowledgeable with various project delivery methodologies (e.g., Agile, Waterfall, Planned Iterative) as well as a deep understanding of Project & Change Management best practices.
* Excellent communication skills (written, verbal, and listening) across all business levels, with strong time management, and project management abilities to ensure successful delivery within deadlines.
* Proven ability to lead multi-functional teams, manage multiple tasks simultaneously, and work both independently and as part of a team.
* Skilled negotiator, influencer, and networker, with a commercial acumen to understand business areas and identify opportunities.
* Enthusiastic about change, with sensitivity to its impact on people and businesses, and competent in team building and coaching roles.
* Proficient in all stages of the system lifecycle, change control, configuration processes, and risk management techniques, with a demonstrated ability to maximise project/programme benefits in large organisations.
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
* 25 days annual leave plus bank holidays + holiday buying scheme
* Worksave pension scheme with up to 7% employer contribution
* Free AA breakdown membership from Day 1 plus 50% discount for family and friends
* Discounts on AA products including car and home insurance
* Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
* Company funded life assurance
* Diverse learning and development opportunities to support you to progress in your career
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
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