40 hours per week (part-time applications will be considered, minimum 30 hours split across 5 days)
Working Days: Monday to Friday
Shift Pattern: 8 Hour Shifts, 08:30 - 17:00
Creed is a family business, established in 1972, which is ambitious with its growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.
The purpose of this role is to oversee and manage administrative processes across the employee lifecycle.
You will contribute to achieving excellent service levels to our internal customers and developing our position as a modern, progressive, values driven organisation.
You will also support improved employee engagement through internal communications and event support.
Responsibilities of the role
* Demonstrate a positive, customer-focused, and professional approach.
* Share ideas and develop new ways of working to improve company performance and employee engagement.
* Manage end-to-end recruitment for entry-level and operational vacancies.
* Coordinate all job postings, and schedule interviews for all roles across the business.
* Manage the onboarding process, including planning comprehensive induction programmes and delivering HR Induction meetings for new starters.
* Manage the HR inbox and maintain accurate employee records.
* Assist with payroll processing, conduct exit interviews and manage licences on employee benefits and absence reporting systems.
* Support the delivery of excellent internal and external events through managing hotel room bookings, creating and sharing internal communications and promptly seeking resolutions where issues arise.
* Ensure the smooth running of staff lottery including preparation, delivery and announcements.
* Communicate HR policies, coordinate training, and provide administrative support to the HR department.
* Producing the company newsletter.
* Ensure compliance with employment law and regulations and handle related employee queries.
* Demonstrate commitment to and support our Environmental, Social and Governance goals in how daily tasks and responsibilities are carried out.
* Ensure data integrity, security, and compliance with regulatory requirements.
* To disclose any evidence of product safety, legality, quality, or integrity issues.
* To report all accidents and promote best practices in Health and Safety and contribute to ensuring a safe working environment for all employees, workers, and visitors on site.
The Ideal Candidate
* Strong I.T and administration skills, numeracy, and a good level of English.
* Customer Service Focus, Excellent communication, interpersonal, relationship building, and stakeholder management skills.
* An action-oriented individual, who is solutions focused, can manage multiple priorities, and deliver results on time.
* Able to manage remote relationships across multiple sites.
* A good team player, with attention to detail and good problem-solving skills that follows processes in place and prioritises business improvement.
* Ability to work autonomously and as part of a team, with a positive, friendly and pragmatic approach.
* Persuasive writing skills and excellent telephone manner.
* A trustworthy, empathetic and honest individual with the ability to show discretion and maintain confidentiality.
* Experience working as an HR Assistant or Administrator within a fast-paced multi-site organisation.
* Proficiency in Microsoft Office 365 including Word, Outlook, Excel, and SharePoint.
* Experience managing administrative processes across the employee lifecycle and a good understanding of GDPR.
* Good understanding of HR best practice and employment law.
* Familiarity with recruitment strategies, interview techniques, and onboarding processes.
* Experience managing end-to-end recruitment processes for entry level and operational positions.
* Experience working with Canva or similar.
* Experience coordinating events including hotel bookings and logistics.
HOW TO APPLY
To apply for this position, please send your CV and a covering letter to jobs@creedfoodservice.co.uk detailing why you are perfect for this role and what value you can add to the business.
At this stage, we will not be accepting agency applications.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.
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