What you will do in your working day
* To create property details, flyers, and marketing material
* To help in providing an aftercare service to our clients
* Arranging property viewings, valuations and survey appointments
* Action price reductions, amend particulars, window cards, and websites
* Referencing potential tenants, preparing tenancy agreements, and managing check-ins and check-outs
* Arrange inventories, and deposit returns plus utility and council tax issues as required, coordinating rental repairs, and liaising with tenants, letting agents, and contractors
* Ensuring that statutory requirements, such as gas safety certificates, right to rent checks, etc.
* Organising contractors to attend to maintenance issues and liaising with landlords & tenants where applicable
* Sales progression
The training you will be getting
* Level 2 Customer Service Practitioner certificate
* Attendance of 1 workshop per month over the year
* Regular assessors contact and support
* If you have not already achieved a C/4 + in both maths and English (or equivalent) and cannot provide evidence in the form of a certificate, you will also need to achieve Functional skills at Level 2, in both Numeracy and Literacy
* This will include sitting an exam
* You will be given some of your working week dedicated to your apprenticeship study, or off-the-job training, to carry out self-supported study, compiling your portfolio or completing work set by your assessor
* End point assessment to achieve your final apprenticeship grade
What to expect at the end of your apprenticeship
Progression to negotiators, valuers and office managers within the company.