FT Recruitment are looking for a candidate to work with our brilliant client in Hinckley.
The successful candidate should have excellent PC and telephone skills, be able to build relationships with a wide range of people, whilst resolving any issue that comes their way.
The role -
1. Coordinate service activity between customers, warranty companies, and repair agents in an efficient and courteous manner.
2. Responding to customer enquiries.
3. Taking inbound calls & making outbound calls.
4. Dealing with any customer complaints.
5. Interpreting customer concerns and comments.
6. Liaising with customers and keeping them updated.
7. Advising customers on how to resolve issues with their vehicles.
8. Ensure customer expectations and requirements are identified, and successfully managed.
This role can offer you:
1. Great working environment.
2. 28 days holiday.
3. Progression Available.
If you have an automotive background, please call Daisy today. This is a great opportunity.
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