Project Manager / Business Analyst - Business Management Operations (BMO Team)
Project Manager / Business Analyst Senior | Business Management Office | London (UK)
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.
We're looking for a Business Analyst to join our ever-evolving Business Management Office (BMO) team to help us unleash the potential of every business.
About the team
Our Product and Technology teams are the Worldpayers behind the game-changing products and digital experiences we're best known for. Striving for better, they never stand still - delivering impactful innovations that power transactions across the world.
The Business Management Office (BMO) will be responsible for supporting the critical needs of the Technology (CTO) arm of the business, by providing critical functions in both an operational BAU capacity and a strategic efficiency, strategy and insights perspective.
What you'll own
* Project Management coordination of discreet packages of work, such as operational, staffing/resourcing or executive reporting based projects
* Develop and own specific business processes / governance frameworks (e.g. CTO Staffing Management for the CTO organization ~3,500 staff)
* Employing data modelling techniques to identify ways in which an organization can operate more effectively
* Communicate with senior stakeholders to procure requirements and convey insights and proposals
* Formulate ways for businesses to improve effectiveness in how we deliver and better support our Engineering organization by streamlining critical processes, linked to staffing, procurement, capacity management etc.
* Persuade internal and external stakeholders of the benefits of new processes and tooling
* Oversee the implementation of new processes, approaches and technology
* Run workshops and training sessions
* Explore where we can benefit from alternative solutions, their risks, benefits and impacts
* Proposing solutions to our stakeholder and keeping them updated with progress
* Creating technical and process led documents to outline the proposed changes and the steps involved
* Ensuring the changes are successfully implemented against requirements
* Contributing to training and support for people affected by new systems and processes
Where you'll own it
You'll own it in our passionate London Walbrook Office hub. Our sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.
What you bring
* Advanced skills in being able to distill down requirements and understand how to articulate them verbally and in written format
* Advanced skills in managing / organizing / combing complex data sets
* Advanced knowledge of building complex data models in Excel and supporting applications (complex formulas, macros, pivot table analysis etc)
* Ability to compile executive summary presentations of data insights, observations and proposals
* Interpersonal skills and confidence enough to lead / run data gathering and execution workshops, with clear outcomes and progress communicated throughout
* Questions, checks and evaluates information and sources in order to determine best path forward.
* Able to identify and separate out the key components of problems and situations
* Manipulate and interpret information from multiple sources, to spot patterns and trends in information and to deduce cause and effect from this
* Can generate a range of creative solutions, evaluate them and choose the most appropriate option
* Shares information and supports team members / the wider organization
* PowerBI knowledge would be a preference
Worldpay perks - what we'll bring for you
We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
* A competitive salary and benefits.
* Time to support charities and give back to your community.
* Parental leave policy.
* Global recognition platform.
* Virgin Pulse access.
* Global employee assistance program.
What makes a Worldpayer
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
* Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.
* Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
* Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career. We can't wait to hear from you. #J-18808-Ljbffr