The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as an Admin Assistant over several sites within the locality., The postholder will be required to have good typing, organisational skills and willingness to learn. All applicants should possess good levels of communication skills and understand professional behavior and patient care. Good IT skills and experience working within an admin role are also essential. Previous experience of work within healthcare and with similar IT systems is advantageous but not essential. The role is interesting and varied where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups, both by telephone and in person. We're looking for someone who is able to work under pressure, as well as provide friendly, compassionate service to patients., The role is interesting and varied where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups, both by telephone and in person. We're looking for someone who is able to work under pressure, as well as provide friendly, compassionate service to patients.,
* English and Maths at GCSE D or above, Has taken a Health Course
* Has taken an IT related course
* Has taken a Customer service related course
Experience & Knowledge Essential criteria
* Previous experience in an administrative/reception role
* Previous experience working as part of a team
Desirable criteria
* Previous experience of working in a healthcare setting
Essential Criteria Skills, abilities and competencies
* Proficiency with use of e-mail and Microsoft applications
* Good communication skills/telephone manner
* Good awareness of importance of confidentiality
Desirable criteria
* Good standards of document keeping and attention to detail, Courteous and Respectful
* Kind and Helpful
* Responsive Communication
* Effective and Professional
Desirable criteria
* Works well under pressure / Organised