Telephony Engineer - Voice and Video
Hybrid (Corsham – approx. 2 days per week)
SC with a willingness to obtain / or DV Clearance, UK Nationals Only
Competitive Day Rate
We are seeking an experienced LAD-T Telephony Engineer to support the delivery, configuration, and maintenance of voice and telephony services within the LAD-T solution. This role involves working with NATO VoIP systems, integrating voice services at an enterprise level, and ensuring compliance with JSP and NATO STANAG standards.
Key Responsibilities
* Install, configure, maintain, and support NATO VoIP telephony systems within the LAD-T solution.
* Provide network engineering support across the wider programme.
* Produce and review technical design artefacts at various levels.
* Support system testing activities and integration of FMN Voice & Video services.
* Work with Service Management to diagnose and resolve technical issues.
* Ensure Quality of Service (QoS) implementation aligns with JSP and NATO STANAG standards.
* Engage with NATO and Defence Digital to ensure successful deployment of NS Voice & Video services.
Essential Skills, Qualifications & Experience
* Extensive experience in installation, configuration, maintenance, and support of:
* NATO VoIP telephony systems
* FMN Voice & Video services
* Enterprise-level voice user integration
* Knowledge and experience of Agile delivery models and working in fast-paced operational environments.
* Strong background in Cisco networking, holding a CCNP certification (within the last five years).
* Expertise in the following Cisco technologies:
* Switches, Routers, VLANs, QoS, OSPF, BGP, VoIP
* Multi-Point Conference Units (MCU)
* Session Border Controllers & Cisco CUBE
* Excellent critical thinking, analytical, and communication skills for working with diverse audiences.
* SC clearance is required, with willingness to undergo DV clearance.
* Proficiency in Microsoft Office Suite.
Desirable Skills & Experience
* Experience working within the public sector, Defence, or Defence Digital.
* Knowledge of:
* Poly Clarity Real Presence, Skype, Cisco Call Manager, Unified Communications, IP Crypto
* Atlassian Toolset – JIRA, Confluence, BitBucket
* Agile and Waterfall project management methodologies