Ansty Golf Club, based in Coventry, is looking for a Golf Operations Manager to join the team. As a Golf Operations Manager at Get Golfing CIO, you will be responsible for ensuring the smooth running of all aspects of the golf operations, including tee-time management, golf shop operations, and customer service.
Responsibilities
* Manage the daily operations of the golf facilities, including tee-time reservations, golf shop inventory, and equipment maintenance.
* Ensure exceptional customer service by training and supervising the golf staff, dealing with customer inquiries and complaints, and resolving any issues that may arise.
* Collaborate with the maintenance team to maintain the golf course in excellent condition, overseeing irrigation, pest control, and general course improvements.
* Develop and implement marketing strategies to promote golf events, programs, and memberships to attract new customers and increase revenue.
* Monitor and analyse financial performance, prepare budgets, and implement cost-effective measures to optimize profitability.
* Stay updated with industry trends and best practices in golf operations, and implement changes to enhance the overall golf experience for members and guests.
Requirements
* Prior experience in golf operations management, preferably in a similar role within the golf industry.
* Strong leadership and managerial skills with the ability to oversee and motivate a team.
* Excellent customer service and communication skills to interact with members, guests, and staff.
* Good knowledge of golf course maintenance and golf shop operations.
* A passion for golf with a solid understanding of the game and industry.
* Proficiency in golf management software and MS Office Suite.
* Ability to work flexible hours, including weekends and holidays as per business requirements.
* Strong organizational and problem-solving skills to handle multiple tasks and prioritize effectively.
Benefits
* Pension Plans
* Work From Home
* Training & Development
* Free Golf
* 50% discount on food and beverage
* Staff referral programme