Purpose of the Role:
Responsible for the day to day running of a small team of specialised test technicians testing and repairing to component level complex high value electronic products in small/medium volumes. The products are mainly used in motorsport and high-end automotive applications where the highest quality and reliability standards are paramount.
Role Dimensions:
Team management responsibility for 8 direct reports. Role will require overtime during peak periods or as projects demand.
Principal Accountabilities:
* Manages team to achieve objectives and may act as technical lead on specific projects/work.
* Allocates resources and forecast resource and capability requirements for projects, liaising with key stakeholders.
* Inputs to planning and resource forecasting. Sets and organises the priorities and direction for the team. Distributes work in line with project/business requirements.
* Plans, schedules and inputs to delivery of multiple concurrent projects (may work alongside Project Manager) in line with business imperatives.
* Provides input into proposals, manages, and communicates stakeholder requirements, resolves issues and makes decisions in line with business plans; ensures own understanding and that of the team.
* Leads and delivers in test activities following instructions and processes to ensure technology is delivered effectively, efficiently, on-time, to specification and in a cost-effective manner.
* Supervises and provides support to test technicians.
* Use of standard bench top test equipment such as oscilloscopes, function generators, multimeters etc.
* Ability to fault find electronic circuits and assemblies to component level.
* Follows and communicates understanding of test procedures, processes, and technical documentation.
* Completes own work unsupervised and facilitates the work and activities of others; may coordinate work beyond own area.
* Acts as a lead, proposes improvements to processes and coordinates the work of others.
* Performs/prepares test activities during product manufacturing.
* Provides clear technical input.
* Provides guidance on different approaches to development and delivery of solutions/systems that could yield better results.
* Actively mentors staff to increase quality.
* Leads and delivers in production and inspection activities following instructions and processes to ensure products are delivered effectively, efficiently, on-time, to specification and in a cost effective manner.
* Follows and communicates understanding of production procedures, processes and technical documentation.
* Works autonomously within established procedures and practices.
* Maintains Test documentation to achieve full standards of traceability.
* Fully contributes to the process of continuous improvements and company goal of achieving zero defects in accordance with ISO9001 certified quality management systems requirements.
* People management responsibility, including setting clear goals, objectives and expected behaviours, agreeing development plans and regularly reviewing performance.
* Develops team both technically and in relation to their performance in the team, regularly reviews progress and undertakes performance reviews.
Skills and Experience:
* Previous experience leading a team of technicians.
* Be a good communicator with the ability to capture information quickly and accurately.
* Have good interpersonal skills and able to engage with a broad range of external customers and internal stakeholders.
* Have a good understanding of both mechanical and electrical systems.
* PC literate and proficient in Microsoft Office tools, to formalise concise but precise reports at the highest standard of presentation.
* Team work driven, and able to cope with tight deadlines under pressure.
* General understanding of industry standards and regulations to ensure guidelines are followed and machinery and equipment are operated safety.
* Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job expertise.
* Good time management.
* Good attention to detail to allow you to maintain or exceed high levels of production/test standards and efficiency.
* Ability to fully contribute to the process of continuous improvements.
* Good understanding of working in similar high technology environment.
* Experience in customer facing roles, demonstrating an ability to represent the company during high-paced development.
Personal Attributes:
* Highly motivated with a hunger to learn new processes.
* Demonstrates a collaborative approach by sharing accurate and meaningful information and ideas openly with others.
* Develops positive working relationships by being open about their work and involving others where possible and by supporting others in
* Seeks feedback from key stakeholders to better understand how well delivering against expectations.
* Demonstrates personal ownership for delivering their role, their learning and their career by proactively managing each.
* Asks questions to better understand the business and the needs of the business.
* Accepts responsibility for delivering own area of work and results, even if difficulties arise.
* Demonstrates ability to be flexible and adapt thinking and approach quickly as required in the circumstances.
* Regularly requests feedback and measurement on how well stakeholder needs, including peers, are being met.