Quality and Environmental Compliance Coordinator
Location: Colchester, Essex ( Occasional)
Salary: Pro-rata £35,000 - £39,000 per annum
Hours: Part-time, 22.5 hours per week
Holiday: 20 Days + Bank holidays (3-year incentive)
Pension: Nest
About the Role
We are seeking a detail-oriented Quality and Environmental Compliance Coordinator to support our ongoing commitment to ISO 9001 and ISO 14001 standards. This part-time role (22.5 hours per week) will involve overseeing internal audits, compliance documentation, supplier reviews, customer satisfaction reporting, and environmental data monitoring. The successful candidate will play a key role in ensuring our business adheres to regulatory and quality standards while supporting continuous improvement initiatives.
Key Responsibilities
Audits & Compliance
* Maintain and update the internal audit schedule.
* Conduct internal audits and allocate audits to other staff.
* Prepare documentation for external audits and liaise with auditors.
Complaints & Customer Satisfaction
* Manage and report external complaints, updating the CRM accordingly.
* Distribute and process customer satisfaction surveys, providing reports on feedback.
Document & Form Management
* Maintain version control of forms and issue updated versions.
* Process document change requests and ensure system documentation is up to date.
* Collaborate with the Health & Safety Officer to ensure compliance with regulations.
Environmental & Sustainability Reporting
* Collect and report on electricity, water, and vehicle fleet usage.
* Support ESOS reporting and ensure waste compliance, including duty
Requirements:
* Must have experience with ISO9001 & ISO14001
* Must have a Driving License
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