CUSTOMER SERVICE ADVISORS
KNUTSFORD
IMMEDIATE STARTS AVAILABLE
£13.00 per hour
Ongoing 3 months+
We are looking for three enthusiastic Customer Service Advisors to join a dynamic team on an exciting project. In this role, you will work closely with our existing customers as they transition to a new system, assisting with account conversions.
Key Responsibilities:
* Make outbound calls to customers to highlight product benefits.
* Identify opportunities to boost customer satisfaction.
* Build strong relationships by understanding customer needs.
* Identify upselling opportunities to enhance satisfaction and increase revenue.
* Achieve and exceed retention targets and KPIs, contributing to company growth.
Requirements:
* Proven experience in customer service or sales with a track record of meeting or exceeding targets.
* Excellent verbal communication skills, with the ability to address customer concerns effectively.
* Ambitious, results-driven, and passionate about achieving personal and team goals.
* Adaptable to changing customer needs and able to adjust sales strategies.
* Collaborative and team-oriented.
If you are interested in this role please apply directly or send your CV to EllieC@kpir.co.uk. You can also call Ellie on 01270589943.
INDCOM