You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. We'd love to hear from you if you have:Knowledge of print and production management and an understanding of postal solutions for both inbound and outbound campaigns and requirementsA strong understanding of fulfilment, including outsourced payment processingGreat numerical and analytical skills with the ability to interrogate data to identify trends and enable forecasting, having experience of budget and cost managementExperience of supplier management and working to or with service level agreementsProven organisational and planning proficiency, with good written and verbal communication skillsFulfilment SpecialistWith over 5 million members, 10,000 staff and thousands of volunteers, the National Trust is the biggest conservation charity in Europe, caring for more than 250,000 hectares of farmland, more than 780 miles of coastline, and more than 500 historic properties, gardens and nature reserves. We’re committed to preserving nature, history and beauty for everyone, forever.In the Supporter Services team, we continually strive to ensure our members and supporters have a fantastic experience when interacting with National Trust. We manage a variety of supplier relationships, fostering strong partnerships whilst ensuring our requirements and service levels are met.Your contractual location will be our head office in Swindon and there’ll be an expectation for you to attend the office. However, there’s flexibility on where you’re based at other times. You’ll be required to work at a National Trust location for 40-60% of your working week. This’ll be discussed in more detail at interview.Reporting to our Logistics Manager, you'll have a strong understanding of print and production, postal products and tariffs, whilst also being familiar with outsourced fulfilment provision.You'll be responsible for establishing and managing a robust briefing process for internal production and fulfilment requirements, playing a key role in managing several of our suppliers, monitoring performance, spend and service level agreements.With a keen eye for detail, you'll be used to interrogating data for trend analysis and forecasting purposes and familiar with working to budget.Taking a proactive approach, you’ll always be looking for process improvements and efficient ways of working, whilst being a team player who thrives in a structured environment. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 06 October 2024 Interview Dates: W/C 14 & 21 OctoberTo apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 156433IRC156433SwindonFixed Term f/t (37.5 hrs pw for 24 mo)Ends: Oct 6th 71.4 mi from undefinedWe're looking for a Fulfilment Specialist to join our Supporter Services team on a 24-month fixed term contract. It’s an exciting time to join our team as we start to plan our roadmap for the next five years.As Fulfilment Specialist, you'll play an integral role in transforming and managing our processes and ways of working with both internal stakeholders and suppliers, whilst supporting our Logistics Manager on existing established practises, such as our members handbook and magazine production. Heelis, Kemble Drive, Swindon, SN2 2NACompliance.Eligibility to Work in the UK38,961 pa