Job Title: Customer Service Representative (Temp to Perm) - Luxury Retail Brand Location: Birimingham Start Date: End of February / March Industry: Luxury Fashion Contract Type: Temp to Perm Are you passionate about delivering exceptional customer service in a luxury retail environment? We have an exciting opportunity to join a well-established and prestigious fashion brand. This is a Temp to Perm position, offering the chance to develop your career with one of the most sought-after brands in the fashion industry. Key Responsibilities: Provide personalised, high-end customer service, creating a memorable shopping experience. Assist customers with product inquiries, styling advice, and purchases. Maintain a luxurious and professional store environment. Develop product knowledge to effectively represent the brand. Handle customer complaints or issues in a professional and empathetic manner. Assist with store operations, including stock management and visual merchandising. Ideal Candidate: Previous experience in a luxury retail or high-end customer service environment. Excellent communication and interpersonal skills. Passionate about luxury fashion and delivering outstanding service. Professional, well-presented, and polished. Able to work in a fast-paced, dynamic environment. Flexible and willing to work weekends and holidays as required. Why Join Us? Work for a prestigious and globally recognised fashion brand. Competitive salary and benefits. Opportunity for growth and a permanent position. A dynamic and supportive team environment. If you’re ready to step into a world of luxury fashion and customer excellence, apply now and become part of this iconic brand