As Student Services Accommodation Officer you will be based in our school reception, where no two days are the same. This role is perfect for someone seeking an exciting part-time position, working ideally Monday to Friday, 8.30am 1.00pm. We can also consider 3 full days, which must include Monday and Friday, due to the needs of the school. Who are we? Stafford House International welcome students from across the world to stay and study various English language programmes at our school. We are based centrally in Canterbury, just 5-minute walk into the city, ideal for commuting and we have parking available. Is it for you: Our students stay in hosted accommodation sourced locally by us, called Homestays. Your role is focused on supporting the Homestay hosts and students alike, with all manner of support and general assistance. This might include managing welfare issues, recruiting for Homestay accommodation, processing DBS certificates, managing bookings, placing students and will involve home-visits to the Homestays regularly. This role also involves administration, organisation and customer focus. Ideally have experience of working with students (preferably international students) Have high standards when providing customer service Confident to liaise, hire and visit Homestay hosts and support our students and hosts with a range of queries and issues Be computer literate and admin minded. Be comfortable to learn and adapt to various in-house systems Be a team player, working in a busy and fast-paced environment Have great attention to detail, being able to prioritise workloads efficiently with a solutions-focused approach Have a good understanding of student welfare issues and safeguarding best practice You must be willing to take part in the Out of Hours phone on a rota basis, for which you are compensated additionally. What's in it for you: Full training and support from a well-established team A fun and varied role 33-days holiday pro-rata Employee Assistance Programme Tech Scheme, Cycle to Work scheme, Long Service Awards, Health Cash Plan, Store Discount Scheme, GP24 On-site parking Free use of the school canteen while on shift To apply, visit the link below and complete your basic information with CV. If you are offered an interview you will be required to complete a full application form in advance. More information WHO ARE WE? Stafford House has over 70 years experience in providing international students with great English language study experiences in the UK. Our mission is to educate, inspire and help our students enjoy our locations, empowering them with confidence to realise their personal potential. Stafford House comprises 2 brands, Stafford House International and Stafford House Study Holidays. We offer 7 fantastic study locations within the UK with a wide range of courses to choose from including English Language and activities, creative Art & Design, sports, and academic preparation courses. Stafford House International is part of CATS Global Schools (CGS), a leading education group committed to inspiring the next generation of world shapers. OUR COMMITMENT TO SAFEGUARDING : CATS Global Schools are committed to safeguarding and promoting the welfare of our students and expect everyone connected with the organisation to share this commitment. All positions are subject to the satisfactory completion of safer recruitment pre-employment checks in line with KCSIE guidelines. All shortlisted candidates will be required to complete a criminal declaration form prior to interview and be subject to online checks which may include social media checks in addition to an enhanced DBS check (DBS process paid for by CATS Global Schools), references and if applicable, an overseas police check. OUR COMMITMENT TO INCLUSION AND DIVERSITY: We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People we pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools an employer of choice for all. AND FINALLY: What are you waiting for? We look forward to hearing from you. Good luck