Direct message the job poster from TIEVA
Job Type: Full Time, Permanent, Shift Pattern
* Are you self-motivated with a flair for customer service?
* Passionate about the IT Industry?
* Looking for an employer who puts people first?
If yes, then let’s get to the important stuff!
The Role:
This is a great opportunity for an ambitious IT Technician to join an established and rapidly expanding team providing IT solutions and services operating across all industries.
* Analytical fault finding on networks and systems including Servers, Switches, Firewalls & Routers
* Repair of end-point systems
* Password resets, profile repairs/configurations, new starters, mail release/block
* Communication of information to technical and non-technical users
The Candidate:
Pivotal to the role is your ability to effectively communicate with customers forging strong relationships.
* A methodical thinker who can break down complex problems while maintaining a practical, results-driven approach.
* Solid experience in 1st line IT support.
* Open to ideas and ways of working, whilst remaining adaptable to new approaches
* Technical experience or qualifications in Microsoft and related products desirable
* Experience of service desk environments, ideally in an MSP environment.
* Experience with Datacentre Technologies and Cloud Services
* The ability to keep documentation updated and add to where required.
* Server, storage and end-point technology exposure.
* A desire to learn and expand knowledge to grow within a competitive team
* A process-oriented mindset, ensuring documentation is in place and improvements are identified and put forward.
Your Skills:
We need you to have proven experience in at least two of these varied areas:
* VMware
* Hyper-V
* Citrix
* Firewalls
* Networking, VLANs, Wireless
Ability to support and have knowledge with:
* Active Directory
* Group Policy
* Microsoft Office Products
* Microsoft Exchange
* Microsoft Workstation Operating Systems
* Windows Server Operating Systems
* Anti-Virus Products
* Networking (Switching, Wireless, LAN & WAN)
* Print
* Storage Technologies
* Security
* 3rd party relationship management
What you’ll get in return:
* Life Insurance
* Pension
* Car allowance (subject to role)
* £1000 refer a friend bonus.
* Profit share bonus scheme (non-sales, subject to T&C’s)
* Free will-writing service
* Long Service Awards (financial and time rewards)
* Electric Car Scheme (salary sacrifice)
* Cycle to Work Scheme (salary sacrifice)
* IT Purchase Loan Scheme
* Financial Wellbeing Tool
* Pension Surgery (consultation with a financial advisor)
Health and Wellbeing
* Private Medical Insurance
* Employee Assistance Programme - for you and your family (Counselling, legal advice, career coaching, financial support)
* Digital GP
* Eye tests
* Flu jabs
* Fruit basket – per floor stocked weekly
* Mental Health First Aiders
Time off
* Holidays – above statutory increasing with service, plus 8 bank holidays
* Birthday benefit - Have your birthday off on us!
* Enhanced Maternity Pay
* Enhanced Paternity Pay
* Compassionate Leave
* Jury Duty
* Company apparel
* Free staff parties
* Incentives – Competitions and prizes including trips.
* Staff awards
* Culture Team events
* Free onsite parking
* New refurbished office - Table tennis, table football, games consoles, multi-faith room, fully stocked bar, outdoor eating area, smoking shelter.
Why choose TIEVA?
We’re not your average technology company; we reward innovation and outside-the-box thinking. A career at TIEVA means giving you the opportunity to shape your future. We will provide you with all the tools you need to succeed, this isn’t just the basics; we are talking about the latest automation technology, weekly campaigns, holidays, prizes, and team incentives.
Further, faster - We know it’s important for you to keep moving forward, that’s why you’ll have the very best training opportunities. We invest heavily in our teams, culture, environment, and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.
More than technology – TIEVA is a leading IT solutions and services provider operating within all industries. We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers.
Real world, real career - Our team’s key focus is to deliver world-class services & the best in technologies. You will work with the team to innovate, yet always be looking to improve and deliver a portfolio of new products and services to our customers.
If you would be interested in joining a rapidly expanding, highly reputable business with an inclusive, driven, and highly committed team please apply ASAP!
TIEVA is an equal opportunities employer. We welcome applicants from all walks of life; however, we are only able to consider applications from individuals who have existing and long-term right to work in the UK.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* IT Services and IT Consulting
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