Job Title: HR Assistant Salary : £25,000 per annum, with opportunities for professional development and career progression within the HR team. Location: This is a remote role, offering flexibility in working arrangements. However, the ideal candidate would be open to visiting a nearby service area once a week to maintain strong on-site connections as follows: Wales - Swansea London - Stanmore North East - Queensway Cumbria - Workington/Carlisle Central - Ledbury Start date: ASAP Job Overview: We are looking for a proactive and detail-oriented HR Assistant to join our team. The successful candidate will be responsible for providing comprehensive HR support across dedicated regions, ensuring smooth HR operations, and maintaining accurate employee records. This is an excellent opportunity for someone with strong administrative skills and a passion for HR to develop their career in a supportive and fast-paced environment. Key Responsibilities: Managing HR Queries: Serve as the first point of contact for all HR-related queries within dedicated regions, providing timely and professional support to staff and management. Payroll Support: Input accurate data for payroll processing and handle any payroll-related queries. Employee Lifecycle Administration: Process new starters, leavers, and internal transfers, ensuring all related documentation is completed and systems are updated accordingly. Exit Interviews: Conduct exit interviews, document feedback, and report key findings to HR management. Long-Term Service Management: Administer long-term service awards and recognition processes. Compliance & Documentation: Ensure DBS and Visa spreadsheets are up-to-date and accurate, maintaining compliance with legal and regulatory requirements. Driving Licence Portal: Add and manage records for starters and leavers in the driving licence portal. Contractual Documentation: Issue employment contracts, maternity letters, and contractual addendums in a timely manner. Stakeholder Relations: Build strong relationships with line managers and heads of operations to support HR processes and address any issues effectively. Employee Records Maintenance: Ensure all employee HR records are accurate, complete, and up to date. Annual Leave Calculations: Accurately calculate annual leave entitlements for both full-time and part-time staff. Person Specification: Essential Skills & Attributes: Ability to manage a high-volume workload efficiently. Highly organised with strong prioritisation skills, able to handle multiple HR queries and tasks based on urgency. Excellent written and verbal communication skills, with strong grammar and the ability to present information clearly and professionally. Well-spoken and confident in communicating with others in the business. Experience working with Excel spreadsheets, including data entry and basic analysis. Strong attention to detail, ensuring accuracy in all HR documentation and processes. Problem-solving mindset, with the ability to resolve issues independently and effectively. Friendly and professional demeanour, capable of building positive relationships with colleagues and stakeholders at all levels. Why work for us Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity: Sense of Purpose: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling. Making a Difference: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and Emotional Rewards: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator. Alignment with Personal Values: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue. What We Offer A meaningful role where you can make a real impact. Flexible hybrid or remote working arrangements. A supportive and inclusive team culture. Training and development opportunities including fully funded CIPD qualifications. Competitive salary and benefits. We really care about our staff and offer a wide range of benefits: 28 days annual leave (20 days leave 8 days bank holidays), rising up to 38 days depending on length of service. Pension scheme contributions. We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer. Life assurance equal to three times your salary. Bereavement helpline. Employee Assistance Programme supplied by HealthAssured Walsingham Rewards Scheme with extensive discounts on everyday items. Exceptional training and continuing professional development opportunities. Long service awards. Eyecare vouchers. Recommend a friend bonus of £250. Access to Blue Light Card savings. THE BENEFITS OF WORKING FOR A CHARITY Working for a charity can offer a range of unique benefits compared to working for a commercial business. If it is your first time applying for a job at a charity organisation below are some of the notable differences between us and a commercial, corporate organisation: Sense of Purpose: Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values. The sense of purpose derived from making a positive impact on society can be a powerful motivator. Social Impact: Charities typically focus on addressing social issues, whether it's healthcare, education, poverty, or the environment. Working for a charity allows employees to be part of efforts to create positive social change and improve the lives of others. Diverse and Inclusive Environment: Charities often have a strong commitment to diversity and inclusion, reflecting the diverse communities they serve. Employees may find themselves working alongside people with varied backgrounds and perspectives. Skill Development: Working for a charity may provide opportunities for employees to develop a wide range of skills. With limited resources, employees often take on multiple roles and responsibilities, allowing for skill diversification and professional growth. Community Engagement: Charities are usually deeply connected to the communities they serve. Employees may have the chance to engage directly with beneficiaries, volunteers, and community partners, fostering a strong sense of community and interconnectedness. Flexibility and Passion-Driven Work: While this may not be universally true, some charities offer a more flexible work environment, recognising the passion and commitment of their employees. This can lead to increased job satisfaction and work-life balance. Positive Workplace Culture: Charities often foster a positive and collaborative workplace culture where employees share a common goal and work together to achieve it. This sense of camaraderie can contribute to a supportive and encouraging work environment. You are not making money for a board of Directors: At Walsingham, any surplus funds generated by the charity goes back into the care of the service users not pay bonuses to directors. Job Stability: According to Tori Utley's article for Forbes magazine in 2016, charities are less likely to take risks when expanding, so are less likely to suffer financially compared to companies that focus purely on profit. Many non-profit organisations do not have private owners, and they do not issue stock or pay dividends as rewards.