Summary
We are seeking a motivated and enthusiastic Sales Apprentice to join our team. This apprenticeship offers a comprehensive introduction to sales within the accounting sector, providing hands-on experience across various sales functions.
Wage
£12,646.40 to £22,605.44 a year
Growth Accountants is a dynamic and forward-thinking accounting firm dedicated to delivering exceptional services to our clients. We pride ourselves on our expertise and innovative approach.
Training course
Sales executive (level 4)
Hours
Full time 8.45 - 5 pm, days TBC.
38 hours a week
Possible start date
Saturday 1 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key Responsibilities:
• Sales Calls: Learn and execute effective sales call techniques to engage potential clients.
• CRM Management: Maintain and update customer relationship management systems to ensure data accuracy.
• Sales Administration: Assist in preparing contracts, proposals, and other sales-related documents.
• Sales Channel Development: Support the launch and management of new sales channels.
• Client Onboarding: Aid in the seamless implementation of new clients into our services.
• Customer Care: Conduct follow-up calls to ensure client satisfaction and identify opportunities for upselling.
• Market Research: Analyze market trends to identify potential business opportunities.
• General Support: Assist with various tasks related to revenue generation as needed.
Where you’ll work
40-41
FOREGATE STREET
WORCESTER
WR1 1EE
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
JC TRAINING & CONSULTANCY LTD
Your training course
Sales executive (level 4)
Equal to higher national certificate (HNC)
Course contents
* Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
* Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
* Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
* Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
* Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
* Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
* Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
* Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
* Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
* Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
* Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Your training plan
• Comprehensive Training: Gain hands-on experience in all facets of the sales process within the accounting industry.
• Professional Development: Access to continuous learning opportunities and mentorship from experienced professionals.
• Career Progression: Lay the groundwork for a successful career in sales with potential for advancement within the company.
• Dynamic Work Environment: Be part of a supportive team that values innovation and excellence.
More training information
* L4 Sales executive Apprenticeship Standard
Requirements
Desirable qualifications
GCSE in:
* GCSEs in English and Mathematics (grade Grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Presentation skills
* Administrative skills
* Logical
* Team working
* Creative
* Initiative
* Non judgemental
* Patience
Other requirements
There is a strong team culture but for this role it is essential that the candidate is very confident and is a self-starter that is looking to gain invaluable experience from a sales person that has over 20 years industry experience.