✨ Full-Time Remote Medical Secretary 1 Saturday a Month at a Leading Paediatric Practice ✨ Are you an organised, detail-loving Medical Secretary who thrives in a dynamic environment? Looking for a full-time role with with the chance to work in a friendly private practice? Want to make a real difference to families and children while enjoying a flexible work-life balance? If you answered YES, then this could be your perfect role Even if you don’t have medical secretarial experience, but you’re enthusiastic, a fast learner, highly organised, and passionate about delivering outstanding patient care —we want to hear from you What’s the Role? We are seeking a proactive, detail-oriented Medical Secretary to support our busy paediatric private practice both remotely and in-person. ✅ Full-Time Remote Work (Monday–Friday) Providing medical secretarial support from home ⏳ Hours: 9:00 AM – 5:30 PM (30-minute unpaid lunch break) ✅ One Saturday a Month (Mandatory) Covering reception and administrative duties at our West End, London clinic Hours: 8:30 AM – 4:30 PM Bonus Additional pay reasonable travel expenses provided. Prefer a day off in return? We’re flexible ✅ Additional Cover When Needed Providing occasional Saturday cover for team absences (with extra pay). ⚠️ Important: If you’re unable to commit to Saturdays or don’t live within a reasonable distance of London, this role may not be suitable. What You’ll Be Doing Patient Experience & Communication ✔ Creating a seamless, professional, and empathetic experience for patients and families. ✔ Handling patient queries (clinical, administrative, and financial) via email and phone. ✔ Supporting distressed or anxious patients with kindness and professionalism. Medical Administration & Secretarial Duties ✔ Appointment Booking – Ensuring all patients are scheduled correctly with no gaps. ✔ Email & Phone Management – Responding promptly and professionally. ✔ Clinic Preparation – Making sure everything runs smoothly for each appointment. ✔ Clinical Typing – Transcribing and proofreading dictated letters. ✔ Records Management – Uploading, scanning, and retrieving patient notes securely. Finance & Billing ✔ Processing invoices & insurance claims – Ensuring smooth transactions. ✔ Taking patient payments – Handling self-pay transactions before appointments. ✔ Advising on insurance matters – Assisting patients with billing queries. Marketing & IT Support ✔ Representing the practice professionally in all interactions. ✔ Managing patient data protection systems and IT-related admin tasks. What We’re Looking For ✔ Medical secretarial experience (preferred, but not essential for the right candidate) ✔ Proficiency in Microsoft Office (Word, Outlook) – Essential. ✔ Strong organisational skills & attention to detail – You keep everything running smoothly. ✔ Excellent written and verbal communication skills – Essential. ✔ Ability to work independently & problem-solve proactively – A must ✔ Friendly, professional, and patient-focused mindset – You genuinely care about helping people. Key Personal Qualities: ✨ Enthusiastic & proactive ✨ A fast learner ✨ Highly organised ✨ Passionate about excellent patient care What’s in It for You? ✨ Competitive Salary – Based on experience (details available upon request). ✨ Work From Home – Five days a week ✨ Supportive Team – Join a friendly, growing practice that values your work. ✨ Career Development – Gain valuable experience in a leading paediatric allergy practice. ✨ Extra Pay for Saturdays – Plus travel expenses Home-Working Requirements To work remotely, you will need: ✔ Your own computer/laptop, printer, scanner, and shredder. ✔ A quiet workspace with a reliable high-speed internet connection. ✔ Microsoft Office installed on your device. We Provide: A dedicated practice telephone line, anti-virus software, and reimbursement for practice-related stationery and printing costs. Excited? Here’s How to Apply 1️⃣ Email us at: PMchildrensallergydoctorsgmail.com ✏️ 2️⃣ Subject Line: Tell us why you’re excited to apply attach your CV 3️⃣ Your Dream Role: Describe what your ideal job looks like 4️⃣ Why You? Tell us what makes you the perfect fit 5️⃣ Skills & Experience: Highlight what you bring to the table 6️⃣ LinkedIn Profile (if available) – Drop your link Know someone who’d be perfect for this role? Tag them or share this post Contact: Tracy Kennedy, Practice Manager Email: PMchildrensallergydoctorsgmail.com Shortlisted candidates will be contacted. This role is subject to the Rehabilitation of Offenders Act 1975, and a DBS check will be required. ✨ We can’t wait to meet you ✨