Job summary The Strategy and Transformation Directorate has several vacancies for exciting new roles which will make a significant difference to the way the Trust provides services to the population of West Suffolk. We are looking for dynamic, forward-thinking, and motivated people to drive forward the Trust's ambitious transformation agenda. We have vacancies in our Quality Improvement Team which will be leading the implementation of a Trust-wide approach to continuous quality Improvement in our Transformation Team which, will be leading the implementation of high-impact models of care, and our Business Management Team which will play a pivotal role in supporting our clinical divisions to provide high-quality and cost-efficient services. If you're looking for the opportunity for a challenge, to work on major Trust programmes, and to make a big difference to the services we provide to our patients both now and in the future, we'd love to hear from you. For an informal discussion regarding the roles, please contact Sam Tappenden, Executive Director of Strategy and Transformation Main duties of the job The Quality Improvement Advisor will join a central team of QI specialists, hosted by the Trust, which will act as a source of expertise, coordination, and liaison on quality improvement. The post holder will engage and support individual staff, teams, and managers across all service settings to identify, explore, implement, and evaluate their improvement ideas. The post holder will help teams devise improvement plans using recognised tools and techniques from quality improvement science. They will coach and train professionals and service users to set up and run quality improvement projects. The post holder will engage and support individual staff, teams, and managers across all service settings to identify, explore, implement, and evaluate their improvement ideas. About us BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings. The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500 beds and is a partner teaching hospital of the University of Cambridge. Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital. We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyones voice counts and you can BeKnown for whoever you are. Join us. What will you BeKnown for? Date posted 10 February 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year Per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 179-6889965-P Job locations West Suffolk Hospital Bury St Edmunds IP33 2QZ Job description Job responsibilities Please see full job description attached Job responsibilities: Quality Improvement Specialist Support Use specialist knowledge to identify opportunities and priorities for quality improvement within the Trust and across the wider health and care system. Build and maintain relationships to encourage and engage staff to undertake identified quality improvement initiatives. Communicate quality improvement methodology with clarity to support the planning and execution of improvement initiatives for teams in all settings (clinical, care and corporate). Work with teams to select, design, and adapt appropriate quality improvement methodology to meet their needs and reflect their quality improvement goals. Job description Job responsibilities Please see full job description attached Job responsibilities: Quality Improvement Specialist Support Use specialist knowledge to identify opportunities and priorities for quality improvement within the Trust and across the wider health and care system. Build and maintain relationships to encourage and engage staff to undertake identified quality improvement initiatives. Communicate quality improvement methodology with clarity to support the planning and execution of improvement initiatives for teams in all settings (clinical, care and corporate). Work with teams to select, design, and adapt appropriate quality improvement methodology to meet their needs and reflect their quality improvement goals. Person Specification Qualifications Essential Educated to master's degree level in management or another relevant discipline or equivalent experience. Desirable Health or care professional qualification Experience Essential Significant experience working in a large, complex organisation with demonstrable experience in addressing quality improvement challenges. Demonstratable experience of applying specialist quality improvement methods to deliver improvements in quality of care Experience of working independently without close supervision in a complex, large organisation to deliver quality improvement projects. Experience of managing change in a complex and large organisation where there will be different opinions regarding improvements to be made. Desirable Experience working in two or more parts of the health and care system, for example primary care, community services, social work, district council services, voluntary sector. Skills Essential Ability to influence, motivate and negotiate with colleagues at all levels internally and externally, including senior and frontline clinical staff. Ability to influence others to achieve outcomes without direct managerial responsibility. Ability to synthesise and interpret highly complex information in quantitative and qualitative formats. Excellent communication skills, including facilitator skills, active listening skills, presentations to large audiences, and chairing meetings. Ability to demonstrate transparency in communications with patients, relatives and carers, other agencies, and clinical teams. Person Specification Qualifications Essential Educated to master's degree level in management or another relevant discipline or equivalent experience. Desirable Health or care professional qualification Experience Essential Significant experience working in a large, complex organisation with demonstrable experience in addressing quality improvement challenges. Demonstratable experience of applying specialist quality improvement methods to deliver improvements in quality of care Experience of working independently without close supervision in a complex, large organisation to deliver quality improvement projects. Experience of managing change in a complex and large organisation where there will be different opinions regarding improvements to be made. Desirable Experience working in two or more parts of the health and care system, for example primary care, community services, social work, district council services, voluntary sector. Skills Essential Ability to influence, motivate and negotiate with colleagues at all levels internally and externally, including senior and frontline clinical staff. Ability to influence others to achieve outcomes without direct managerial responsibility. Ability to synthesise and interpret highly complex information in quantitative and qualitative formats. Excellent communication skills, including facilitator skills, active listening skills, presentations to large audiences, and chairing meetings. Ability to demonstrate transparency in communications with patients, relatives and carers, other agencies, and clinical teams. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name West Suffolk NHS Foundation Trust Address West Suffolk Hospital Bury St Edmunds IP33 2QZ Employer's website https://www.wsh.nhs.uk (Opens in a new tab)