Job summary To provide an efficient and effective administrative service predominantly within the Early Intervention Services team based at Chorlton house, Chorlton, however, may be required to also work across various teams in South Manchester on a need-by-need basis. The role will predominantly be based at Chorlton House but may be required to work across our wellbeing and social care services providing admin support as required. The post holder may be required on occasion to work flexibly across our sites to carry out a variety of administrative tasks as directed by the Senior Administrator and the Admin Manager. Main duties of the job Be flexible in working across the North, Central or South Manchester EIS Teams as well as South CMHTs if required. Provide admin support to the team as required. Dealing with all incoming and outgoing mail, processing, distributing and responding within limits. Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling. Co-ordinate and facilitate the dissemination of information to and from the team. Dealing efficiently, precisely and courteously with telephone callers Producing minutes from various meeting as required Logging and managing referrals as per the requirements of the team. About us Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than 160 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 437-6361255-A Job locations Chorlton House Manchester Road Chorlton M21 9UN Job description Job responsibilities See attached detailed job description and person specification: Staff benefits Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts Job description Job responsibilities See attached detailed job description and person specification: Staff benefits Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years Excellent pension Cycle to work scheme Salary sacrifice car scheme Wellbeing programme Blue Light Card Discounts Person Specification Knowledge Essential Knowledge and understanding of the Data Protection Act Knowledge and understanding of the Client Confidentiality Desirable Knowledge and understanding of the Mental Health issues and challenges Experience Essential Have experience of working in an office environment that ensure confidentiality is maintain at all times Effective time management skills and have the ability to prioritise and plan conflicting and complex work demands Desirable Have experience of working with members of the general public. Including patients/service users Using EPR systems Education and Qualifications Essential Good level of education Maths and English, minimum grade c or grade 4 equivalent Desirable Other relevant IT qualifications or relative experience in Microsoft packages Skills and Abilities Essential An excellent telephone Manner/Outstanding communication Skills Advanced keyboard Skills/The ability to navigate IT systems, inc Excel, Word and PowerPoint Show to have good team player skills as well a working on own initiative Desirable Be helpful and approachable A caring and sensitive attitude when communicating with staff and patients Other Requirements Essential There is a frequent requirement to travel mainly within the Manchester area in order to fulfil the role and an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role. Person Specification Knowledge Essential Knowledge and understanding of the Data Protection Act Knowledge and understanding of the Client Confidentiality Desirable Knowledge and understanding of the Mental Health issues and challenges Experience Essential Have experience of working in an office environment that ensure confidentiality is maintain at all times Effective time management skills and have the ability to prioritise and plan conflicting and complex work demands Desirable Have experience of working with members of the general public. Including patients/service users Using EPR systems Education and Qualifications Essential Good level of education Maths and English, minimum grade c or grade 4 equivalent Desirable Other relevant IT qualifications or relative experience in Microsoft packages Skills and Abilities Essential An excellent telephone Manner/Outstanding communication Skills Advanced keyboard Skills/The ability to navigate IT systems, inc Excel, Word and PowerPoint Show to have good team player skills as well a working on own initiative Desirable Be helpful and approachable A caring and sensitive attitude when communicating with staff and patients Other Requirements Essential There is a frequent requirement to travel mainly within the Manchester area in order to fulfil the role and an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Greater Manchester Mental Health NHSFT Address Chorlton House Manchester Road Chorlton M21 9UN Employer's website https://www.gmmh.nhs.uk/ (Opens in a new tab)