Summary
An exciting opportunity to join the team at Burslem Pharmacy as an Apprentice Pharmacy Assistant. You will receive dispensary training and gain experience in dealing with customers including patients, GPs and receptionists.
Wage
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
Pharmacy services assistant (level 2)
Hours
Monday 9am - 6pm Tuesday 9am- 6pm Wednesday 9am-6pm Thursday 9am-1pm Friday 9am-6pm
37 hours a week
Start date
Monday 14 April 2025
Duration
1 year
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Serving customers and handling patient enquiries
* Promoting services
* Handing out/receiving prescriptions and checking exemption details
* Maintaining the cleanliness of the pharmacy
* Ordering stock via portals, stock rotation and putting deliveries away
* Dispensing and MDS trays
* Taking and handling telephone queries
Where you’ll work
Burslem Pharmacy
Chapel Lane
Stoke-On-Trent
ST6 2AB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
STOKE ON TRENT COLLEGE
Your training course
Pharmacy services assistant (level 2)
Equal to GCSE
Course contents
* receive and log prescriptions
* assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
* work according to legislative requirements, and organisational policies
* order, receive, maintain and issue pharmaceutical stock
* provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
* work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
* act in accordance with systems and organisational governance
* recognise and act within the pharmacy regulatory, legal and ethical standards
* support the team in the development of others
* maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
* communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
* handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
* use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
* demonstrate person centred care and support within a pharmacy setting
* make pharmacy patients and patient safety your first concern
* use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
* maintain the interests of patients and the health of the public
* promote and advocate equality, diversity and inclusion
* promote healthy lifestyles to customers
* work safely within the parameters of your role using Standard Operating Procedures
* apply policies which relate to health and safety at work
* act appropriately in situations to prevent harm to yourself and others
Your training plan
* You will attend the College (Cauldon Campus) one day a week and the remainder of you working hours will be spent at the workplace
* Level 2 Pharmacy Services Assistant Apprenticeship
* Functional Skills in English or Maths if required
Requirements
Essential qualifications
GCSE in:
* English or Maths (grade 3 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Customer care skills
* Team working
* Initiative