Application Deadline: 18 November 2024
Department: Student Accommodation
Location: Bath - Newton Park
Compensation: £28,879 - £32,296 / year
Description
We are currently seeking an enthusiastic Student Accommodation Advisor who will be working as an integral member of the Student Accommodation team responsible for the planning, preparation, implementation, and delivery of the annual cycle of student housing activity.
About the Role
In this role, you will provide professional support to students seeking accommodation, assist with hall allocations, and ensure high occupancy throughout the year. You will handle student queries with sensitivity, liaise with internal and external partners, and maintain the private rented housing database. You'll also support financial processes, participate in university events, and contribute to marketing and social media strategies.
About You
You will be highly organised, approachable and will be educated to A Level standard (or equivalent) and have experience in a housing-related environment, delivering effective customer service. Strong communication skills, both verbal and written, are essential, as well as proficiency in Microsoft Office. You will be supportive, non-judgmental, and able to handle sensitive information with confidentiality. In addition, you will be a team player as well as being able to work independently, have a positive attitude, ability to manage multiple priorities, and have commitment to equality, diversity, and inclusion.
Additional Information
* Some out of hours working will be occasionally required, including some evenings and specific weekends during the academic year (for example Open Days, accommodation move in and move out periods).
* Opportunities to take annual leave during certain weeks in August and September will be limited so that service provision is not impacted.
* There may be a requirement to work between the University campuses and Accommodation sites.
* This post is subject to a basic Disclosure and Barring Service check.
This position will be Onsite for the first 3 months with the option to move to 1 day a week Working From Home after the initial 3 months.
Interview Date - 4th December 2024
Staff Benefits -
* Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme)
* Enhanced paid leave - 41- 46 days depending on the role - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
* Family friendly policies including hybrid working, flexible work environment, and on-site nursery
For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/
Please note that as of April 2024, there has been a change in the UK's sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
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