Job Description
Main Purpose of Role
To assist in the delivery of outstanding services direct to customers in our neighbourhoods and communities in line with the values of the AuthorityofLocal, Approachable and Customer Focussed.To act as an ambassador for the Authority, assisting in the Neighbourhood Team achieving continuous improvement in operational performance. To work proactively to make our neighbourhoods better places to live. To maintain positive relationships with internal and external customers to improve services and achieve a real difference for them.As the Assistant Neighbourhood Officer, you will be expected to assist in all aspect of the management of our properties. Engaging with customers in various ways, supporting our drive to Neighbourhood Planning, improving services, and achieving a real difference for our communities which includes;-
Key Tasks
1. Assisting in the delivery of an excellent service that demonstrates the local authoritiesvalues and makes a real difference to customers lives including ensuring our neighbourhoods and properties are well presented and maintained.
2. To work with the Neighbourhood Officer to ensure the services the Association delivers are in line with policies and procedures and are customer focussed, and responsive to local needs.
3. Assist in the delivery of a variety of inclusive and effective customer involvement opportunities in our neighbourh...