Job summary An exciting opportunity has risen within the Security Services Department in Facilities Services. You will be required to support the Trust Security Department in the delivery of Security Services to the Trust. You will provide direct immediate response to all Trust security incidents, managing the situation as the first responder and making assessments for wider escalation in keeping with a security and healthcare environment. You will be involved daily in high level impact and intense situations, requiring the regular use of conflict management and physical intervention, resulting in a physical and mentally demanding role. You will provide a security presence by undertaking regular patrols, both externally and internally, around the Trust, interacting with site users, observing for any suspicious activity and undertaking dynamic risk assessments of the situation to deal with as appropriate. You will be responsible for maintaining a professional approach to your work and responding in a rapid manner to all security and emergency incidents. Main duties of the job Being a team member of the Security Team, you will have both a group and individual responsibility for defined aspects of the service and will ensure that your contribution is both positive and beneficial in helping Trust Security, Capital Estates and Facilities Management and other departments of the Trust to fulfil the Trust's overall objectives. You will contribute to the work of the Security Service with the guidance of the Security Management Team, to ensure that the Security Service meets agreed standards. You will be the initial responder to all security incidents, resulting in the need for a physical presence to support and protect Trust staff, property and patients. You will have a responsibility to action tasks when assigned to you, ensuring a proactive and professional approach. About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Date posted 28 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year p.a. pro rata Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 180-F-253018 Job locations Addenbrookes Hospital-Division Corporate Hills Road Cambridge CB2 0QQ Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Shift Details We are currently seeking to recruit to multiple vacancies within the team. We have a number of vacancies to recruit into our Rota Shift Team. You will be required to cover (07:00-19:00hrs & 19:00-07:00hrs 4 Days 4 Nights and 4 off) on a 37.5 hour per week contract. We also have 1 vacancy to fill within our Regular Shift Team, where you will be required to cover (08:00-16:00hrs Monday to Friday) on a 40 hours per week contract. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: Applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. The advert will close at midnight on 11 February 2025. Interviews are due to be held on 19 February 2025. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Shift Details We are currently seeking to recruit to multiple vacancies within the team. We have a number of vacancies to recruit into our Rota Shift Team. You will be required to cover (07:00-19:00hrs & 19:00-07:00hrs 4 Days 4 Nights and 4 off) on a 37.5 hour per week contract. We also have 1 vacancy to fill within our Regular Shift Team, where you will be required to cover (08:00-16:00hrs Monday to Friday) on a 40 hours per week contract. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: Applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. The advert will close at midnight on 11 February 2025. Interviews are due to be held on 19 February 2025. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Standard level of general education GCE / CSE / GCSE or equivalent Desirable Customer Service NVQ Level III Experience Essential Significant Customer Service experience Shift work - 24/7 service Working under pressure Working in a physically and mentally demanding role Working within a large and wide spread environment requiring high levels of fitness Working in the public sector Desirable Close working relationship with police Working in a hospital environment Security Controller experience Working within an environment with large volumes of technical security systems Experience of working with NHS systems Experience working with sensitive or confidential information Knowledge Essential Able to understand the complexities of the role Knowledge of security industry Knowledge of the security sector Understanding of confidentiality and data protection (GDPR) Ability to retain information PC literate (Word, Excel, Outlook) Desirable Understanding of Health and Safety Knowledge of the Trust Knowledge of the NHS Knowledge of law Knowledge and understanding of Cyber Security Knowledge of Medical Terminology Knowledge of the Security sector Skills Essential Physically fit Able to work on own initiative or under direction as appropriate Confidentiality and discretion Ability to prioritise own workload and multitask Excellent written and verbal communication skills Negotiation and influencing skills Organisational ability Ability to establish effective relationships at all levels of the organisation Motivated and able to work autonomously or in a team Adaptable and resourceful, able to work under pressure Strong interpersonal skills and a good team player PC skills including Microsoft Office Applications Ability to mentor new staff to the department Excellent CCTV skills Understanding of all legislations, guidance and current protocols Ability to manage high impact situations, understanding demand on physical and mental wellbeing Ability to adapt with change Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Must be self-motivated and proactive Desirable Ability to work in a physical and mentally demanding role Ability to execute professional behaviour through varied tasks It is desirable that the post holder has a full UK driving licence Person Specification Qualifications Essential Standard level of general education GCE / CSE / GCSE or equivalent Desirable Customer Service NVQ Level III Experience Essential Significant Customer Service experience Shift work - 24/7 service Working under pressure Working in a physically and mentally demanding role Working within a large and wide spread environment requiring high levels of fitness Working in the public sector Desirable Close working relationship with police Working in a hospital environment Security Controller experience Working within an environment with large volumes of technical security systems Experience of working with NHS systems Experience working with sensitive or confidential information Knowledge Essential Able to understand the complexities of the role Knowledge of security industry Knowledge of the security sector Understanding of confidentiality and data protection (GDPR) Ability to retain information PC literate (Word, Excel, Outlook) Desirable Understanding of Health and Safety Knowledge of the Trust Knowledge of the NHS Knowledge of law Knowledge and understanding of Cyber Security Knowledge of Medical Terminology Knowledge of the Security sector Skills Essential Physically fit Able to work on own initiative or under direction as appropriate Confidentiality and discretion Ability to prioritise own workload and multitask Excellent written and verbal communication skills Negotiation and influencing skills Organisational ability Ability to establish effective relationships at all levels of the organisation Motivated and able to work autonomously or in a team Adaptable and resourceful, able to work under pressure Strong interpersonal skills and a good team player PC skills including Microsoft Office Applications Ability to mentor new staff to the department Excellent CCTV skills Understanding of all legislations, guidance and current protocols Ability to manage high impact situations, understanding demand on physical and mental wellbeing Ability to adapt with change Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Must be self-motivated and proactive Desirable Ability to work in a physical and mentally demanding role Ability to execute professional behaviour through varied tasks It is desirable that the post holder has a full UK driving licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cambridge University Hospital NHS Foundation Trust Address Addenbrookes Hospital-Division Corporate Hills Road Cambridge CB2 0QQ Employer's website https://www.cuh.nhs.uk (Opens in a new tab)