Job summary The Admin Assistant will provide general clerical support to the Volunteer Services department, assisting in the smooth running of the recruitment, monitoring and training of volunteers and providing general administrative assistance to the volunteers' team as required. Our implementation of a volunteer led complementary therapy service to improve our colleagues wellbeing has been a great success for the NCA. Our Complementary Therapy Lead now requires administrative support as part of our volunteer services team. This will include supporting on site at events and every day administration for bookings and diary management. Flexible working can be accommodated. Main duties of the job Arranging interview appointments for prospective volunteers and provide information regarding appointments to candidates Providing administrative assistance to the Volunteer Services Team. To actively promote the volunteer roles by telephone, face to face and at public events Supporting the Volunteer Team at recruitment events To document all correspondence with volunteers within the volunteer management system Act as a first point of contact for telephone and email enquiries and visitors to the department. To ensure the smooth running of our in house volunteering programmes by supporting the volunteer coordinators in managing their volunteer rotas. Provide day to day support to our volunteers and respond to enquiries in a courteous and sympathetic manner. Support the maintenance of mandatory training records for all volunteers Communicate with volunteers regarding their mandatory training requirements and provide support and advice on accessing their e-Learning. General office duties include dealing with post, scanning, filing, registration of volunteers About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Secondment Working pattern Full-time, Flexible working Reference number 236-NCA-AC063-25 Job locations Salford Royal Hospital Stott Lane Salford M6 8HD Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Skills Essential Proven organisational skills and ability to prioritise workload Excellent interpersonal skills (both verbal and written). Knowledge & Experience Essential Significant experience and knowledge of Microsoft Office applications Desirable Knowledge Volunteer Policy and Procedures NHS Experience Volunteer Service Experience Qualifications Essential GCSEs in maths and English grade A-C, or equivalent Person Specification Skills Essential Proven organisational skills and ability to prioritise workload Excellent interpersonal skills (both verbal and written). Knowledge & Experience Essential Significant experience and knowledge of Microsoft Office applications Desirable Knowledge Volunteer Policy and Procedures NHS Experience Volunteer Service Experience Qualifications Essential GCSEs in maths and English grade A-C, or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address Salford Royal Hospital Stott Lane Salford M6 8HD Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)