My client is a leader across Europe in industrial distribution, with a tailor-made service for all customers. Dedicated to fostering a collaborative and supportive work environment where every team member plays a crucial role in their success.
They are now seeking a motivated and detail-oriented Internal Sales Associate to join their dynamic team. In this role, you will provide vital support to the sales department, ensuring smooth communication with clients and internal teams. You’ll play an integral part in driving customer satisfaction and helping the team meet sales goals. This role would ideally suit someone who is able to provide excellent customer service with a willingness to learn about sales.
Key Responsibilities:
• Provide support to the sales team by managing customer enquiries and orders.
• Process sales orders efficiently and accurately.
• Generating and following up customer quotations.
• Coordinate with other departments to ensure timely delivery of
products/services.
• Respond to customer queries and provide product information promptly.
• Assist the stores team when required
• Identify opportunities to upsell or cross-sell products/services during customer
interactions.
What We're Looking For:
• Ideally you will have some experience in manufacturing or a trade counter
background
• Previous experience in a sales or customer service role (preferred).
• Have confidence to speak with customers on the phone or in person.
• Strong communication and interpersonal skills.
• Proficiency in computer systems.
• Ability to work independently and as part of a team.
• A positive attitude and a proactive approach to problem-solving.
• Must have a valid driving licence.
Benefits:
• Competitive salary
• Annual leave that increases with service.
• Cycle to work.
• Opportunities for professional growth and development.
• A supportive and friendly work environment.
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