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Closing Date: 14/03/2025
Your role will be responsible for the planning and implementation of internal and external events within the Medical Sector, with a focus on our in-house Arthrolab workshops in the UK and abroad. You will be expected to manage and support the day-to-day event coordination and delivery. We seek enthusiastic candidates with fresh ideas and the organizational skills required to ensure nothing about an event is left to chance. A customer-focused mindset is essential, along with a commitment to delivering events that make a meaningful impact on our target audience.
Duties & Responsibilities
1. The focus will be on the coordination, pre and post events, of over 200 UK Arthrolab workshops (bespoke customer training events) as well as up to 50 overseas bookings in sister labs across EMEA.
2. The role will work in close coordination with events colleagues as well as internal and external suppliers, with accountability to internal quality and compliance standards and those of the relevant industry regulatory bodies.
3. You will coordinate a high volume of individual events, estimated at 250-300 annually, ensuring efficient use of our in-house event management software and excellent adherence to quality and process.
4. You will work closely with our internal sales teams, medical education, and events teams in the coordination of bookings and event agendas.
5. Additionally, you will arrange travel and accommodation for internal staff and external guests (as appropriate) in conjunction with company policy and guidelines.
6. Managing event registrations, booking invitations, and meeting room bookings using the company-specific event management software will be part of your responsibilities.
7. You will provide internal and external event communication (where applicable), feedback, and budget reports as requested.
8. Providing reception, office, and event support as required, you will support pre-event logistics, including registration forms, completion of paperwork, health and safety, risk assessment, compliance documents, budget creation and forecasting, signage, badge creation, ordering collateral and promotional items, travel and accommodation coordination, and on-site activities.
9. Post-event, you will support with analysis, including feedback reports.
Requirements
1. Good handling of MS Office applications is essential, with Microsoft Dynamics 365 being an advantage.
2. You should have the ability to work on multiple events simultaneously and within deadlines, be self-sufficient, well-organized, and reliable in your working methods.
3. Excellent communication skills, motivation, and team spirit are crucial, along with a talent for administration and attention to detail.
4. A customer service orientation is necessary.
5. Higher-level educational achievement within preferred areas such as hospitality, event management, or similar is required, along with relevant work experience within a fast-paced events venue.
Desired Requirements
1. Experience in an in-house events venue in a related or similar sector is desirable.
2. A passion for customer service and event coordination.
3. An understanding of marketing and promotional techniques.
4. Knowledge of medical compliance requirements.
5. Previous use of an event management software system or general experience of working with event software.
Travel Requirements
Less than 5% travel, national only.
Diversity Statement
All qualified applicants will receive consideration for employment regardless of race, religion, age, sex, sexual orientation, gender identity, national origin, disability, and any other protected characteristics under the Equality Act 2010.
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