About Aspire At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand Our mission: To deliver technology like no other About the role We are looking for a Cyber Security & Infrastructure Analyst (Associate) who will work in our 24x7 SOC team. The successful candidate will be responsible for supporting key day-to-day operations of our Security Operations Centre. This role is varied to support your continuous development and will include security alert investigation, vulnerability reporting, carrying out support tasks and engaging with third parties. You will also be supporting the incident response team to deliver on smaller sub-tasks during nightshifts related to Digital Forensics, Malware Analysis, and Threat Intelligence. You will be joining our already established SOC team with clear & exciting progression routes spanning Digital Forensics and Incident Response (DFIR), Pen testing, and SecOps. You will have exposure to the latest tools and vendors in the industry to continue your development, with training paths and a personal development plan to guide you through your introduction to cyber security. As part of the associate progression, candidates will be expected to transition onto shifts as needed. This includes flexibility to work various shifts as they become available to meet operational requirements. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none. What you will be doing Triage of security alerts, following a playbook-based approach to take first steps towards investigation. Investigating and remediating support requests that come into the SOC. Support of SOC onboarding and installation projects. Monitoring SIEM platform health. Creation of vulnerability scanning reports. Responding to customer requests. You will suit the role if you have The ability to think analytically and solve complex problems as part of everyday security operations work. The ability to deliver and document security processes and procedures. Self-motivated, driven and curious mindset. The ability to work with multiple teams across the business, including IT teams, Operations, Projects, Service desk etc. It will be beneficial but not essential to have experience in: Network fundamentals OS fundamentals (Linux and Windows) Public Cloud fundamentals (Azure) Foundational Infrastructure knowledge (DNS, DHCP, AD, Entra, Virtualisation (VMware)) Fundamental understanding of scripting language (Python or PowerShell) Try Hack Me - SOC Level 1 Blue Team Level 1 / HTB CDSA / Security / CySA SC-200 / AZ-500 CCNA / Network It is a great opportunity to build on your skillset. Ideally, you’ll be educated to a degree level, with a degree in the relevant field and possess a keen interest in cyber-security. Our values We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you. Salary £23,400 to £27,000 per annum (depending on experience) Benefits Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can Travel benefits including free parking, subsidized travel passes and much more Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme Discounted Gym Membership Life Assurance and Critical Illness cover Location and Working Arrangements You will be based at Aspire’s Gateshead Head Office with travel as required. Hours of Work Full-time (37.5 hours per week), Monday to Friday however some flexibility may be required on occasion for shift cover. Equality, Inclusion and Diversity at Aspire Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential. Interview Process We generally conduct interviews in three stages, lasting approximately 2-3 weeks depending on everyone’s calendars. Shortlisted candidates will be invited to a pre-screening call via teams to discuss your experience and what you’re looking for in your next role. Successful candidates will be invited to an interview with the Hiring Manager. If successful in interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s). AspireForMore