Job responsibilities This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. To assist in providing high quality patient care To carry out basic patient observations, blood sugar, ECG recording and urinalysis as requested by the GP practice To carry out venepuncture as requested by the GP practice To carry out simple dressings as agreed. To contribute to housekeeping and other duties as required, e.g. general tidiness, replenishment of stock and ensure clinical equipment is clean, in good working order and stored correctly. To act as chaperone and support patients during examinations To undertake training to acquire the skills appropriate for development in the post To carry out other tasks in line with the HCA level of competency as requested by the GP practice and/or Cumbria Health clinicians and management team. MANAGING PATIENT CARE/CLINICAL RESPONSIBILITIES To assist in the safe handling and moving of patients, adhering to H&S guidelines and protocols at all times To respond to needs of the patients with patience and empathy, promoting privacy and dignity To review equipment,, identify faults and feedback to the line manager To report all accidents, incidents and complaints to the line manager or according to policy as appropriate eg Adverse Incidents. To report any issues that may put health, safety and security at risk following the risk assessment process To ensure that a safe environment is created and maintained for all patients, visitors and work colleagues To clean and decontaminate consultation room between patients & undertake general housekeeping COMMUNICATION To actively maintain the patient consultation record so that it is complete and accurate in line with legal requirements. EDUCATION AND TRAINING RESPONSIBILITIES To undertake mandatory training in line with Cumbria Health policy To participate in induction and training To take responsibility for personal and professional development ORGANISATIONAL/ADMINISTRATIVE RESPONSIBILITIES Complete appropriate forms and send specimens to the laboratory as required Undertake any general clerical duties as required Adhere to the Cumbria Health policies and procedures and relevant legislation including the requirements of any professional bodies To maintain a high level of confidentiality and comply with the Data Protection Act and General Data Protection Regulation Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security Undertake any other activities deemed appropriate and necessary by the organisation Participate in audit, research and evaluation of service