Customer Service Our client is a leading provider of specialist products for a wide range of industries, including construction, events, utilities, and offshore oil and gas. They operate across multiple locations in the UK, supporting businesses with tailored, flexible solutions. Working as a key member of the Customer Service team you’ll be dedicated to ensuring a seamless experience. Your responsibilities will include managing key accounts, processing rental orders, and maintaining accurate records. Benefits Package: Starting salary of £25,000, with opportunities for overtime Company pension scheme Holiday loyalty program On-site café discount 8-hour shifts Permanent role Shift patterns: Tuesday to Saturday or Sunday to Thursday, with varied start and finish times between 7 am and 7 pm. Key Responsibilities: Provide exceptional, customer-focused service to both general orders and key accounts. Accurately process detailed documentation to reduce account queries. Coordinate with the Transport Department for necessary item movements. Answer incoming calls promptly and resolve customer inquiries quickly and efficiently. Generate and post invoices daily Candidate Requirements: An effective communicator with a proven background in customer service Flexibility to work shift patterns between 7am to 7pm Ability to thrive under pressure Self-motivated with the ability to work independently