Job summary Phyllis Tuckwell provides palliative and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire. Graphic Designer 37 hours per week Salary: £24,570 per annum WTE based on 37 hours Location: Farnham Phyllis Tuckwell is looking to appoint a talented and creative Graphic Designer - a key role in creating visually compelling design and communication that aligns with our strong local brand and engages our various audiences. You will enjoy collaborating with different internal teams to produce digital and print materials, including marketing campaigns, website and social media graphics, presentations, and more. Working within a small creative team, your creativity and attention to detail will be essential in maintaining the visual consistency and quality of our brand across multiple channels. Main duties of the job The successful candidate will: Have proven experience as a Graphic Designer or in a similar role, with a strong portfolio showcasing design skills and creativity. Demonstrate proficiency in graphic design software including Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc.), and other design tools. Have knowledge of digital design, typography, colour theory, and branding principles. Possess strong attention to detail with the ability to work independently and as part of a team. Have excellent communication skills and the ability to take constructive feedback. Demonstrate time-management skills and be able to handle multiple projects at once. Present a passion for design and have an eye for detail. About us In return we offer: 6 weeks paid holiday plus public holidays Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%) Employee Assistance Programme Blue Light Card Health Cash Plan Scheme Staff Benefit Voucher Scheme A dynamic and motivated team whose passion is to make a difference. Further information can be obtained from Becky Born, Marketing Lead, on 01252 729400 or becky.bornpth.org.uk. Pre-arranged informal visits are encouraged. If you are unable to apply online, please contact HR on 01252 729408 or recruitmentpth.org.uk. Closing date for receipt of completed applications: Friday 28th March 2025 Interviews will be held on: Tuesday 22nd/Wednesday 23rd April 2025 This post is subject to a standard Disclosure and Barring Service check. Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need. NO MEDIA OR AGENCIES Date posted 24 February 2025 Pay scheme Other Salary £24,570 a year Contract Permanent Working pattern Full-time Reference number M0001-PHY0575 Job locations Phyllis Tuckwell Hospice Crosby Way Farnham Surrey GU9 7XG Job description Job responsibilities POST: Graphic Designer Responsible to: Marketing Lead Accountable to: Director of Marketing & Communications Job Purpose: To assist in the further development of the PT visual brand ensuring it portrays an up-to-date and accurate brand message at all times. To deliver creative and innovative graphic design/artwork for use in the presentation of PT publications and promotional material. To support the internal and external design needs of all PT Departments and teams as directed by the Marketing Lead. RESPONSIBILITIES Key Responsibilities: 1. Work as part of the Marketing & Communications team. 2. Use the latest computer technology and other appropriate mediums to produce creative and innovative graphic/design artwork for use in the presentation of PT publications and promotional material as directed by the Marketing Lead. 3. Provide expertise and a creative input from the inception stage of design work, through to its final production where necessary co-ordinating work by others. 4. Develop and use computer manipulation techniques on a wide range of base materials, including photographs, to provide colour, image enhancement and as necessary, image creation. 5. Design and produce PT printed and web collateral using InDesign, Photoshop and Illustrator, following briefs from colleagues and key personnel. 6. Working alongside the Marketing & Communications team for direction and content, design established PT publications including Connections magazine, websites, fundraising events, campaigns and direct mail appeals. 7. Working with the Marketing Lead and other key personnel, develop booklets, leaflets, factsheets and documents to improve existing PT literature. 8. Assist Retail team in the creation of appealing designs and messaging for shop branding, communications within shops and vehicle livery. 9. Create visual designs that effectively communicate editorial concepts and brand identity. 10. Provide final designs in required format for printing and production of materials according to deadlines to ensure print quality standards are met, dealing with any issues that may arise. 11. Provide graphic design advice, expertise and support. 12. Proof-read to produce accurate and high-quality work. 13. Carry out photo library searches as required and ensure the correct use of images and fonts with regards to copyright. 14. Establish and maintain a professional rapport with external providers over the production of materials within agreed deadlines and specifications, ensuring all work is produced in accordance with approved organisational standards. 15. Provide advice and assistance to colleagues about PTs brand, branded materials, templates and logos to ensure elements of brand identity are used appropriately. 16. Ensure all work contains accurate figures and required compliance text/details (eg charity number, company number, FR Regulator details, use of data details). 17. Develop technical skills and stay abreast of software changes, trends and new ideas. 18. Induct new joiners on PT branding as required. 19. To work with the Marketing Lead and Digital Media Executive to develop the use of interactive design, i.e. combining a range of media products including, still imagery, sound, animation, type and moving images (film), for display via PC, mobile, television or cinema screen, (rather than via print) and create production of gifs and jpegs for social media posts. 20. Be a point of contact for printers and to liaise with external suppliers to ensure cost-effectiveness and quality control. 21. Track and monitor the progress of work in print. 22. Estimate time to complete work and ensure efficient organisation and scheduling of workloads to meet tight editorial, design and production deadlines. 23. Take the lead to manage deadlines, control timing and prioritise all projects requiring design time and keep Marketing Lead and rest of M&C team appraised of scheduling at weekly Progress Meeting. 24. Organise and divide time between high priority and on-going design projects, keeping the Marketing Lead informed. 25. Maintain the filing systems of images and artwork to ensure good housekeeping. Assist on art direction for photography, working with the Marketing Lead. 26. Take photos of new starters for ID badges and general use. Maintain up to date photographs of staff and file appropriately in ID and department photo files and the nest. 27. Take photographs of patients/staff/buildings/events, to supplement photo library. 28. Maintain graphic reference files and photographs on P-Drive and the nest, for staff use. 29. Ensure that expenditure is within set budget limits. 30. Ensure the Data Protection Act is adhered to and written permission has been obtained from patients, relatives, staff and volunteers when using photographs or testimonial, being conversant with relevant legislation, charity commission guidance, and to have a good knowledge of the Data Protection Act, 1998. 31. Monitor expired consents and replace photos across material as appropriate. 32. Co-ordinate all publicity and promotional matters and ensure these conform to the current corporate format and protection of the PT brand. 33. Work closely with all PT departments, to attend events and engagements where appropriate at evenings and weekends. 34. Liaise with professional bodies, agencies and other associations as required. 35. Attend any cross-departmental meetings as required. 36. Share general duties with the Marketing & Communications team as directed by the Marketing Lead and Director of Marketing & Communications. 37. Undertake ad hoc projects as directed by the Marketing Lead. Training and Development Team To share best practice with colleagues, especially in relation to new approaches to work. To contribute to the effective development of the team, providing personal support where needed. To actively contribute and suggest on how improvements could be made to improve the work load if necessary. To provide continuity of service in respect of colleagues being on annual leave, sick leave, etc. Personal To actively look for new opportunities and areas for self-development using the PT annual appraisal to ensure skills are kept relevant and up to date. To develop effective relationships with colleagues and be aware of personal style. Research To actively contribute to, and take part in, any quality measuring systems that PT may put in place with regard to the area of your expertise. Safeguarding, Equality, Diversity and Inclusion Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk. You are required to: adhere to Phyllis Tuckwell's Safeguarding Policy (held on the NEST), which supports the local authority's multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect. Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by Phyllis Tuckwell's philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit. This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy. Job description Job responsibilities POST: Graphic Designer Responsible to: Marketing Lead Accountable to: Director of Marketing & Communications Job Purpose: To assist in the further development of the PT visual brand ensuring it portrays an up-to-date and accurate brand message at all times. To deliver creative and innovative graphic design/artwork for use in the presentation of PT publications and promotional material. To support the internal and external design needs of all PT Departments and teams as directed by the Marketing Lead. RESPONSIBILITIES Key Responsibilities: 1. Work as part of the Marketing & Communications team. 2. Use the latest computer technology and other appropriate mediums to produce creative and innovative graphic/design artwork for use in the presentation of PT publications and promotional material as directed by the Marketing Lead. 3. Provide expertise and a creative input from the inception stage of design work, through to its final production where necessary co-ordinating work by others. 4. Develop and use computer manipulation techniques on a wide range of base materials, including photographs, to provide colour, image enhancement and as necessary, image creation. 5. Design and produce PT printed and web collateral using InDesign, Photoshop and Illustrator, following briefs from colleagues and key personnel. 6. Working alongside the Marketing & Communications team for direction and content, design established PT publications including Connections magazine, websites, fundraising events, campaigns and direct mail appeals. 7. Working with the Marketing Lead and other key personnel, develop booklets, leaflets, factsheets and documents to improve existing PT literature. 8. Assist Retail team in the creation of appealing designs and messaging for shop branding, communications within shops and vehicle livery. 9. Create visual designs that effectively communicate editorial concepts and brand identity. 10. Provide final designs in required format for printing and production of materials according to deadlines to ensure print quality standards are met, dealing with any issues that may arise. 11. Provide graphic design advice, expertise and support. 12. Proof-read to produce accurate and high-quality work. 13. Carry out photo library searches as required and ensure the correct use of images and fonts with regards to copyright. 14. Establish and maintain a professional rapport with external providers over the production of materials within agreed deadlines and specifications, ensuring all work is produced in accordance with approved organisational standards. 15. Provide advice and assistance to colleagues about PTs brand, branded materials, templates and logos to ensure elements of brand identity are used appropriately. 16. Ensure all work contains accurate figures and required compliance text/details (eg charity number, company number, FR Regulator details, use of data details). 17. Develop technical skills and stay abreast of software changes, trends and new ideas. 18. Induct new joiners on PT branding as required. 19. To work with the Marketing Lead and Digital Media Executive to develop the use of interactive design, i.e. combining a range of media products including, still imagery, sound, animation, type and moving images (film), for display via PC, mobile, television or cinema screen, (rather than via print) and create production of gifs and jpegs for social media posts. 20. Be a point of contact for printers and to liaise with external suppliers to ensure cost-effectiveness and quality control. 21. Track and monitor the progress of work in print. 22. Estimate time to complete work and ensure efficient organisation and scheduling of workloads to meet tight editorial, design and production deadlines. 23. Take the lead to manage deadlines, control timing and prioritise all projects requiring design time and keep Marketing Lead and rest of M&C team appraised of scheduling at weekly Progress Meeting. 24. Organise and divide time between high priority and on-going design projects, keeping the Marketing Lead informed. 25. Maintain the filing systems of images and artwork to ensure good housekeeping. Assist on art direction for photography, working with the Marketing Lead. 26. Take photos of new starters for ID badges and general use. Maintain up to date photographs of staff and file appropriately in ID and department photo files and the nest. 27. Take photographs of patients/staff/buildings/events, to supplement photo library. 28. Maintain graphic reference files and photographs on P-Drive and the nest, for staff use. 29. Ensure that expenditure is within set budget limits. 30. Ensure the Data Protection Act is adhered to and written permission has been obtained from patients, relatives, staff and volunteers when using photographs or testimonial, being conversant with relevant legislation, charity commission guidance, and to have a good knowledge of the Data Protection Act, 1998. 31. Monitor expired consents and replace photos across material as appropriate. 32. Co-ordinate all publicity and promotional matters and ensure these conform to the current corporate format and protection of the PT brand. 33. Work closely with all PT departments, to attend events and engagements where appropriate at evenings and weekends. 34. Liaise with professional bodies, agencies and other associations as required. 35. Attend any cross-departmental meetings as required. 36. Share general duties with the Marketing & Communications team as directed by the Marketing Lead and Director of Marketing & Communications. 37. Undertake ad hoc projects as directed by the Marketing Lead. Training and Development Team To share best practice with colleagues, especially in relation to new approaches to work. To contribute to the effective development of the team, providing personal support where needed. To actively contribute and suggest on how improvements could be made to improve the work load if necessary. To provide continuity of service in respect of colleagues being on annual leave, sick leave, etc. Personal To actively look for new opportunities and areas for self-development using the PT annual appraisal to ensure skills are kept relevant and up to date. To develop effective relationships with colleagues and be aware of personal style. Research To actively contribute to, and take part in, any quality measuring systems that PT may put in place with regard to the area of your expertise. Safeguarding, Equality, Diversity and Inclusion Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk. You are required to: adhere to Phyllis Tuckwell's Safeguarding Policy (held on the NEST), which supports the local authority's multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards). inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect. Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances. This job description is underpinned by Phyllis Tuckwell's philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit. This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy. Person Specification Qualifications Essential Educated to Degree level or equivalent experience Relevant training or qualifications in Design Experience Essential Comprehensive understanding of all aspects of digital design methodology and delivery Track record in delivering successful design of marketing projects Creative, with understanding of branding, typography, colour and communication. Experience in Adobe CS applications Desirable A successful record of marketing campaigns in the not for profit sector Knowledge of law surrounding copyright and data protection Other Desirable Car driver with own transport Skills, Competence and Attitude Essential Excellent communicator, both written and verbal. Proactive, confident and creative. Commercially aware and able to think and deliver both strategically and tactically. Excellent organisational skills. Able to build and develop positive relationships both internally and externally. Person Specification Qualifications Essential Educated to Degree level or equivalent experience Relevant training or qualifications in Design Experience Essential Comprehensive understanding of all aspects of digital design methodology and delivery Track record in delivering successful design of marketing projects Creative, with understanding of branding, typography, colour and communication. Experience in Adobe CS applications Desirable A successful record of marketing campaigns in the not for profit sector Knowledge of law surrounding copyright and data protection Other Desirable Car driver with own transport Skills, Competence and Attitude Essential Excellent communicator, both written and verbal. Proactive, confident and creative. Commercially aware and able to think and deliver both strategically and tactically. Excellent organisational skills. Able to build and develop positive relationships both internally and externally. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Phyllis Tuckwell Memorial Hospice Ltd Address Phyllis Tuckwell Hospice Crosby Way Farnham Surrey GU9 7XG Employer's website https://www.pth.org.uk/ (Opens in a new tab)