Job Overview
We are seeking a dedicated and detail-oriented Administrative Officer to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires strong organisational skills, excellent communication abilities, and proficiency in various software applications. A good command of Turkish is an advantage, as it will facilitate communication with our diverse clientele.
Overall Purpose of the Role:
* To assist the CEO and the Community Manager with the day-to-day operation and administration of the general office.
* To assist with the administration of Xero.
* To assist with the maintenance of policy, safety, procedure, and quality files.
* Assist with pantry records.
* Assist with Companion records.
* To take minutes of meetings.
* To be an active contributor to the Community.
* Assist with coordination of trustees meetings.
Duties and Responsibilities:
General Administration
* Dealing with telephone enquiries and providing assistance in response to general enquiries.
* Dealing with staff/Companion and supplier queries and requests.
* Manage Community Diary.
* Procurement of stationery, food, and other supplies.
* Preparation of papers for meetings, e.g., board meetings, subcommittees, etc., including the preparation of agendas and minutes.
* General office management including reviewing, creating, and maintaining all administrative systems.
* Assist with the structured admission of new companions including completion of housing benefit, HC1’s, registration with medical services, and SDS paperwork.
* Producing and distributing reports as necessary.
* Administrative support to CEO and Community Manager as needed.
Operations Management
* Assist with the monitoring and recording of health & safety, fire, and other regular community checks.
* Assist with the management and development of annual contracts including management of external contractors, servicing partners, and training partners.
* Assist with the monitoring of community policy/procedures.
* Assist and support in the development/review of new systems and processes to enable financial self-sufficiency.
Finance
* Issue petty cash requests and process relevant receipts and vouchers.
* Preparation of Companion allowance payments.
* Ensure transactions are properly recorded on Xero.
* Record till receipts and sales records.
* Assist with the preparation of reports.
Volunteers
* Assisting with the administration of the co-ordination of volunteers, including preparing volunteer paperwork, volunteer agreements, role descriptions, references, etc.
* Support with the management of volunteers.
Public Relations
* Receiving and welcoming visitors to the Community.
* Assisting in the production of publicity and promotional material.
* Assisting in the administration of fundraising or social events.
Other Duties
* Attending and contributing to team meetings as and when required.
* Perform any other reasonable tasks or duties.
If you are an enthusiastic individual with a passion for administration and a commitment to excellence, we encourage you to apply for this exciting opportunity to contribute to our team's success.
To Apply
Please send CV with covering email referring to the JOB SPECIFICATION.
The full recruitment pack can be found at - https://emmaus.org.uk/bolton/job/administration-officer/
Job Types: Full-time, Permanent
Pay: From £23,308.00 per year
Benefits:
* Casual dress
* Company pension
* Employee discount
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Experience:
* Administration: 1 year (preferred)
Work Location: In person
Application deadline: 30/11/2024
Reference ID: Administration Officer
Expected start date: 01/01/2025
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