Job Introduction
If you are an aspiring IT professional with a true passion for IT and looking to kickstart your career within a growing organization whilst earning an attractive wage and gaining industry qualifications that are valued globally and throughout the IT community, then this could be the role for you. Working closely with the IT Supervisor, you will be answering IT calls from dental practices and support staff. You will be exposed to a high level of technology in a fast-paced environment.
In collaboration with a reputable education provider, this opportunity offers you the chance to achieve a Level 3 BTEC in Computing. This qualification will equip you with the essential skills and knowledge required to excel in the IT industry, providing a solid foundation for your future career.
INDEM
The Ideal Candidate
Key Responsibility Areas
1. Answering IT calls
2. Logging IT incidents
3. 1st time fixes, password resets
4. Basic replacement equipment setup/dispatch
5. Basic phone changes
6. Part time working at college
Skills Required
7. Self-motivated
8. Excellent time management skills
9. Organised, friendly and approachable
10. Good communication skills
11. Ability to work as part of a team
12. Enthusiastic and professional attitude
13. Can handle pressure
Essential Requirement
14. Full UK Driving License
Role Description
As an IT Support Apprentice, you will be the first point of contact for our clients, providing 1st line IT support from our support centre. This role is an excellent opportunity for an aspiring IT professional to gain hands-on experience and develop essential skills in a dynamic, fast-paced environment. You will work closely with the IT Supervisor and other team members to resolve technical issues and ensure smooth operations for our clients.