Job Introduction If you are an aspiring IT professional with a true passion for IT and looking to kickstart your career within a growing organization whilst earning an attractive wage and gaining industry qualifications that are valued globally and throughout the IT community, then this could be the role for you. Working closely with the IT Supervisor, you will be answering IT calls from dental practices and support staff. You will be exposed to a high level of technology in a fast-paced environment. In collaboration with a reputable education provider, this opportunity offers you the chance to achieve a Level 3 BTEC in Computing. This qualification will equip you with the essential skills and knowledge required to excel in the IT industry, providing a solid foundation for your future career. INDEM The Ideal Candidate Key Responsibility Areas Answering IT calls Logging IT incidents 1st time fixes, e.g. password resets Basic replacement equipment setup/dispatch Basic phone changes Part time working at college Skills Required Self-motivated Excellent time management skills Organised, friendly and approachable Good communication skills Ability to work as part of a team Enthusiastic and professional attitude Can handle pressure Essential Requirement Full UK Driving License Role Description As an IT Support Apprentice, you will be the first point of contact for our clients, providing 1st line IT support from our support centre. This role is an excellent opportunity for an aspiring IT professional to gain hands-on experience and develop essential skills in a dynamic, fast-paced environment. You will work closely with the IT Supervisor and other team members to resolve technical issues and ensure smooth operations for our clients.