Hourly Pay: £14.00 - £15.50 Location: Peacehaven Shift: 24 hours per week (Monday - Sunday, 08:00 AM - 08:00 PM) About Us At Sonderwell, we believe in making a real difference to people’s lives. As a Complex Care Assistant, you’ll have the opportunity to care for individuals with complex needs and help them live the life they choose. You’ll be part of a supportive, caring team that will provide all the training and development you need to support your client in a rewarding, fulfilling role. Care is personal, and everyone has different needs. At Sonderwell, we embrace these differences, offering a range of care opportunities to suit our clients. Whether it’s assisting with getting up in the morning, helping with medical appointments, or providing long-term support throughout the day, you’ll make a meaningful impact in your client’s life. It’s essential to build a strong, trusting relationship with those you care for, and the role involves both physical and emotional support. You will need to have experience and/or be trained in the following areas: Enteral feeding: RIG/PEG/J/MicKey pump Medication administration Oral suctioning Manual handling (using hoists) Dystonia Additionally, proficiency in Makaton or British Sign Language (BSL) is desirable, but not mandatory. The client you will be supporting has some understanding of verbal communication but prefers supplementary methods like Makaton or BSL. They have a cheerful disposition and enjoy calm activities like watching television and participating in gentle exercises, such as stretching or rolling on floor mats. Patience, flexibility, and compassion are key to providing the personal care they deserve. Supporting You At Sonderwell, we don’t just focus on care; we focus on building relationships. You’ll receive online and classroom training specific to complex care needs and the opportunity to study for a relevant NVQ. You may work independently or as part of a team depending on the client’s needs. If you have the availability and interest, you can take on multiple clients. Before starting, you’ll have the chance to meet your client and their family, ensuring you’re well-prepared for the role. You’ll also have ongoing support from a Care Co-ordinator or Nurse Manager and access to our Carer App, which provides essential insights and resources. What We Offer We offer flexible work hours, including both full-time and part-time opportunities, as well as day and night shifts. Our benefits package is continuously evolving to ensure you get the most out of your career with Sonderwell. Plus, if you refer a friend who joins us, you could receive a referral bonus You’ll also have access to our Employee Assistance Programme, which focuses on your well-being, offering you the support you need both personally and professionally. Diversity & Inclusion At Sonderwell, we value diversity and inclusion. We are committed to creating an environment where all employees feel valued, respected, and empowered. We believe that diversity drives excellence and are committed to ensuring that our workforce reflects the communities we serve. We encourage applicants from all backgrounds and, where possible, will provide accommodations for individuals with disabilities. Ready to Join Our Team? If you’re excited about the opportunity to make a meaningful impact and believe you’re a great fit for the role, we want to hear from you Simply click the “Apply Now” button to submit your application. Should you require any adjustments during the interview process, please let us know. We are dedicated to providing the necessary accommodations to ensure a fair and equitable hiring experience. Sonderwell Your journey starts here. We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.