This role will include dealing with customer complaints and queries via email, telephone and letters. Providing support and resolving any related issues professionally, politely, and efficiently. You will be decision making and liaising with customers by offering refunds or replacements.
To be considered for this role you must have experience in a customer facing environment, whether that be in a retail store or dealing with customer complaints over the phone.
If you have handled customer queries and complaints or have experience in being a customer service advisor, this would be ideal experience.
PLEASE NOTE THAT YOU MUST HAVE YOUR OWN VEHICLE.
This is a temp to perm position.
You will work from 08:00 until 16:30 from Monday to Thursday and then from 08:00 until 16:00 on a Friday.
The hourly wage is £12.70 per hour.
PLEASE APPLY WITH YOUR FULL CV ATTACHED.
Please be advised that we do not offer visa sponsorship.