Key Holder I - KS UK Ashford (37.5 Hours)
Location: Ashford, England
Country: United Kingdom
Reference Number: 1238478200-00052
Position Type: Permanent
Category: Retail
Job Function: Store - Associate, Store - Management
Overview
Since its launch in 1993, Kate Spade New York has been a global lifestyle brand known for its colorful, bold, and optimistic designs. We offer a range of products including handbags, ready-to-wear, jewelry, footwear, and home décor.
Primary Purpose:
The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills and service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations.
Responsibilities
Client & Service Expert:
* Develop strong product knowledge across all categories.
* Ensure exemplary customer service by delivering the ultimate Kate Spade experience.
* Develop a personal clientele through effective use of selling skills and proactive client outreach.
Building Brand Equity:
* Communicate the Kate Spade aesthetic, brand philosophy, and lifestyle to customers.
* Work effectively as part of a team.
Operational Excellence:
* Execute operational tasks as per company directives.
* Process all POS transactions accurately.
* Adhere to and apply visual directives, ensuring store standards are met daily.
* Assume heightened responsibility as Keyholder for the store.
Skills and Abilities Required
* Professional selling skills and exceptional interpersonal skills.
* Prior luxury goods experience preferred.
* Ability to multi-task and prioritize.
* Work well in a team environment.
Our Competencies for All Employees
* Courage: Provides direct, complete, and actionable feedback; faces up to people problems quickly.
* Creativity: Generates new ideas and makes connections among previously unrelated notions.
* Customer Focus: Dedicated to meeting internal and external customer expectations; establishes effective relationships.
* Dealing with Ambiguity: Effectively copes with change and uncertainty.
* Drive for Results: Exceeds goals consistently; pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people; builds constructive relationships.
* Learning on the Fly: Learns quickly when facing new problems; open to change.
Our Competencies for All People Managers
* Strategic Agility: Anticipates future consequences and trends accurately.
* Developing Direct Reports and Others: Provides challenging tasks and holds frequent development discussions.
* Building Effective Teams: Creates strong morale and spirit in their team; fosters open dialogue.
Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the requirements of the position.
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