Position: Import & Export Manager
Location: Ipswich
Salary: up to 55,000
We are recruiting for one of the UK's leading logistics and freight companies that operate worldwide and offer a full range of services in the UK, across Europe and internationally across all trade routes.
We are seeking a skilled Import & Export Manager to join our client's Ocean Freight team. The ideal candidate will be responsible for overseeing the operations team, including account management of a key account and providing elements of sales for the branch. You must have a strong background in freight forwarding operations, with experience dealing with LCL & FCL ocean freight imports and exports and be experienced with managing a team.
Your key responsibilities as an Import & Export Manager
* Overseeing a team of 10 operational staff
* Manage and coordinate all aspects for key accounts
* Serve as the primary contact for key accounts
* Ensure compliance with international regulations and documentation
* Identify ways to expand business, by upselling, cross-selling and introducing new services and provide an element of sales leads
* Carrier management - negotiate freight rates, quotes and pricing solutions for customers
* Liaise with overseas agents, shipping lines and various carriers
* Implement KPI's and performance metrics
* Drive process improvements to streamline operations
Requirements:
* Key account management experience ESSENTIAL
* You must have experience working for a UK Freight Forwarder
* Experience managing a team of people
* It is essential that you can quote and negotiate with overseas agents
* The ability to put together consols based on various LCL bookings
* In-depth knowledge of international trade regulations, customs and INCO terms
* Proven experience in managing relationships with ocean carriers
* Extensive knowledge of ocean import processes with strong LCL & FCL
* Experience with CDS system
Benefits:
* Salary dependent on experience - paying up to 55,000
* 24 days annual leave plus 8 bank holidays
* Perk Box Discount Platform
* Full training and support
* Cycle to work scheme
* Employee assistance program
* Extensive learning opportunities
* Employee Engagement Forum
* Reward and Recognition programme
* Monthly Pay Day Treat Day
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