About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Role Overview To administer and coordinate local HR processes and tasks for employee lifecycle activities and contribute to a People Services operation that creates an outstanding employee experience. Key Responsibilities Carry out the end-to-end lifecycle of local HR processes including letters of compliance requests, knowledge base administration, updates of local HR policies and procedures, and exit interviews. Manage queries triaged from the EMEA People Services and Operations team to the local HR inbox, responding to Tier 1 queries in a timely, efficient manner while retaining a high level of customer service. Co-ordinate Employee Relations and Centre of Expertise queries including outsourced provider queries as appropriate to the HR specialists for timely and effective resolution. Carry out HR invoice processing which enables suppliers to be paid in a timely manner. Undertake administrative tasks supporting the following: the TUPE process including creating data sets for transfers to ensure accurate information is provided. contingent workers process. compliance letters. DSAR requests. Source information for tenders from internal stakeholders to contribute to bid proposals. Complete employee vetting checks in accordance with policy and manage other vetting portals as appropriate. Liaise with the local Fleet Manager to ensure that new hires have the appropriate vehicle/car allowance in place. Responsible for workforce administration tasks, collaborating with all stakeholders to ensure a positive employee experience. Engage in and drive overall continuous improvement processes and update local SOPs as processes evolve and knowledge is gained. Support local HR activities of the worker onboarding vision and strategy, enabling an inclusive and positive worker experience through pre-onboarding activities that lead to unique onboarding processes. What You Will Ideally Have Previous experience of working within a demanding People function. Excellent knowledge of UK onboarding processes, workforce administration processes, HR policies and procedures. Strong understanding of the full employee life cycle. Good working knowledge of HR practices (recruitment, onboarding, offboarding, training, talent management, etc.) Good knowledge of employment legislation and regulations. Good knowledge of HR systems. Ability to work with tact, diplomacy, and a high level of confidentiality. Excellent written and oral communication skills. Ability to take ownership and follow through on tasks and activities. Customer focused, a “can-do” attitude, independent, and ability to work with initiative. Excellent interpersonal skills and high professional standards for customer service and work quality. Team player with willingness to collaborate and share best practices. What We Offer Flexible and hybrid working in line with role requirements. An inclusive workplace. Excellent package with solid basic, strong bonus and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme. Flexible retirement plan. Wellbeing schemes to support your physical, emotional, and financial health including Employee Assistance Programme, financial protection, life cover, will writing, medical protection, gym, travel, and retail discounts, and more. Company car/car allowance (role-specific), cycle to work scheme. Career development and life-long learning opportunities. Opportunity to join a global company. Life at Ricoh Ricoh’s Core Values encourage constant improvement and contribute to the wellbeing of all stakeholders. Training and mentorship for leaders ensure positive contributions to company culture with inclusive behaviours. Be Part of Something Bigger - Our sustainability approach includes efforts from manufacturing to recycling, striving to reduce our impact on the planet. We are an Equal Opportunities Employer - Committed to discussing adjustments in the recruitment process as needed, ensuring no one is treated less favourably due to a protected characteristic. Click here to learn more about life at Ricoh.