Job Description:-
Skills:-
* Design, develop, and implement custom applications and workflows using ServiceNow's scripting languages (JavaScript, AngularJS)
* Create and customize ServiceNow forms, scripts, and UI pages to meet business requirements.
* Leverage UI Builder to create modern, user-friendly interfaces.
* Manage ServiceNow instance configuration, including user roles, security access controls (ACLs), and business rules.
* Configure and maintain HR Service Delivery (HRSD) modules, including case management, knowledge management, and reporting.
* Implement workflows and automation to streamline HR processes.
* Design and develop virtual agent conversations and integrations to provide automated support to users.
* Create and manage automated workflows using Flow Designer to streamline processes and reduce manual effort.
* Manage and maintain knowledge articles, categories, and search configurations to improve knowledge accessibility.
* Configure and customize Employee Center Pro to provide a seamless employee experience.
* Write SQL queries and use Glide scripting to retrieve and manipulate data from the ServiceNow database.
* Technical Skills and Experience:
* Strong proficiency in JavaScript and ServiceNow scripting languages (JS, AngularJS)
* Solid understanding of ServiceNow core concepts, including configuration, scripting, and workflow automation.
* Experience with ServiceNow HRSD, Virtual Agent, Flow Designer, Integration Hub, and UI Builder.
* Knowledge of REST/SOAP APIs and web services.
* Experience with database queries (SQL, Glide).
* Strong problem-solving and analytical skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.