Job summary We have an exciting opportunity for a Receptionist/Administrator within the Heart Centre at Ipswich Hospital. You will be a member of a team providing an efficient Receptionist/ Administrative support to the Heart Centre You will be responsible for carrying out reception, administrative, and telephone enquiry duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries. Main duties of the job To be responsible for reception duties and administrative functions, ensuring that an efficient service is provided with regard to all Cardiology patient bookings for tests and invasive procedures Organise and book all procedures, e.g., Angios, PCI, Pacings, Cardioversions and Echoes. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are the largest NHS organisation in East Anglia, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here -www.youtube.com/watch?vGkPu7HphU8A Date posted 05 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata, per annum Contract Fixed term Duration 10 months Working pattern Part-time Reference number 432-HR2140-24 Job locations Ipswich Hospital Ipswich IP4 5PD Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Person Specification Qualifications Essential GCSE C or above (or equivalent) in Maths & English Experience Essential Good clerical experience Working in an office environment Dealing with the public Desirable Experience of Lorenzo Knowledge Essential Good general computer literacy Knowledge & understanding of data protection & confidentiality Desirable Basic medical terminology Person Specification Qualifications Essential GCSE C or above (or equivalent) in Maths & English Experience Essential Good clerical experience Working in an office environment Dealing with the public Desirable Experience of Lorenzo Knowledge Essential Good general computer literacy Knowledge & understanding of data protection & confidentiality Desirable Basic medical terminology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Ipswich Hospital Ipswich IP4 5PD Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)