Purpose of Job:
As an Administration Assistant, you will be responsible for providing administrative assistance to support the daily operations within a busy office environment. You will be responsible for delivering a high level of customer service and maximising sales opportunities at all times. This is an ideal position for an outgoing and detail-oriented individual who is passionate about service delivery.
Key Duties & Responsibilities:
The key duties and responsibilities for this role include, but are not limited to:
1. Answer incoming telephone calls promptly and direct them to the appropriate person or department.
2. Take detailed messages and relay important information to relevant team members promptly.
3. Maintaining filing, scanning, and photocopying.
4. Updating databases with confidential information on both clients and employees.
5. Maintain accurate records and files, ensuring they are easily accessible for reference.
6. Assisting the sales team in composing quotations & confirmations.
7. Supporting operation management with relevant paperwork for the dispatch of orders.
Person Specification:
1. Confidence in using Microsoft packages, in particular Microsoft Teams, Microsoft Outlook & Microsoft Excel.
2. Motivation and ability to learn and use other software packages.
3. Ability to prioritise and organise your own workload, within a fast-paced environment.
4. An outgoing and self-motivated individual who can work with their own initiative, completing all tasks to a high standard.
5. Good level of verbal and written communication skills.
6. Understanding the importance of excellent customer service and the ability to build rapport with clients.
7. Ability to work collaboratively in a team, and with other departments.
Additional Information:
1. 28 days holiday entitlement (inc. bank & public holidays).
2. Holiday purchase scheme.
3. Workplace pension.
4. Christmas shutdown.
5. Discounts on selected items in the on-site Farmfit shop.
6. Reward and Recognition schemes.
7. Learning & development opportunities, relative to your role.
If you believe you have the right skills and personal qualities for this vacancy, please apply with a CV today!
Job Types: Full-time, Permanent
Benefits:
1. Company pension
2. Flexitime
3. On-site parking
4. Store discount
Schedule:
1. Monday to Friday
Work Location: In person
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