Job description - what you will get to do:
1. Build a dynamic, online and real-world community;
2. Find/manage community members to lead language groups and organize events;
3. Manage the operations in our CRM platform;
4. Be a part of strategic meetings;
5. Nurture the community and interact with our users through online channels;
6. Be in contact with the community offline;
7. Mobilize SPEAKers to organize community events;
8. Help with offline marketing;
9. Work with SPEAK participants to understand their needs;
10. Assist in onboarding process;
11. Provide customer feedback to the management team;
12. Find opportunities to increase customer retention;
13. Be part of SPEAK Community: register to be buddy, ambassador or participant.
Main requirements - you should:
14. Be available to work at least 20 hours a week;
15. Minimum duration of the internship - 6 months;
16. Living in the SPEAK cities you are applying for or being able to relocate (mandatory);
17. Good English oral and written communication skills (SPEAK’s team meetings are mainly held in English), local language/other languages are a plus;
*If you're applying for Madrid, basic knowledge of Spanish is mandatory.
18. Be proactive and and have good communication skills;
19. Able to work with social media on the user level;
Candidate Skills:
20. Ability to work autonomously, develop creative strategies, and set best practices;
21. Willingness to learn and develop yourself with the support of the team and be excited to experience new things;
22. Technically savvy and intellectually curious about new technologies and how they work;
23. Team-work skills and experience to bring together diverse views and communicate/collaborate effectively;
24. Willingness to work independently and proactively in a fast-paced environment and disposition to take on multiple responsibilities and deadlines where prioritization is key;
25. Passionate about the three social S’s: social entrepreneurship, social innovation and social impact;
26. Have a good sense of humor - and we are not even joking.