Bletchley Park is a successful, vibrant heritage attraction, open daily to visitors, revealing the secrets and fascinating stories of the undercover British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world to inspire them with Bletchley Park’s crucial role in World War Two.
An exciting opportunity has arisen for a Bookings Manager to join our team.
Reporting to the Head of Operations you will support and lead our team of Visits Coordinators ensuring all general enquiries and bookings, including groups, school visits, afternoon tea and tickets for events, are responded to and processed in a timely and professional manner, providing an exceptional level of service.
You will manage internal booking procedures and work with the wider business to increase revenue through targeted group ticket sales and service excellence.
To be successful, you will have experience in managing others, providing leadership, direction, development and support, preferably within an administrative / office environment. You will be able to prioritise and communicate confidently and effectively and share your passion for high standards.
This role will require you to have good working knowledge of ticketing and databases. i.e. CRM (customer relationship management) systems, and be proficient in the Microsoft Office suite of products including Microsoft Word and Excel.
Please see the Job Description for further details around the person requirements and job responsibilities.
This is a full-time, permanent position. Hours of work will be 37.5 hours per week / 7.5 hour per day.
The salary is £30,000 per annum. Our benefits include 33 days annual leave per year (including statutory holidays), complimentary entry pass allowance per year, company pension scheme, death-in-service, and healthcare cash-plan.
This is a site-based role, located in Bletchley, Milton Keynes.
Closing date for applications: midday on Wednesday 26 February 2025.
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