This is a Fixed Term Contract starting in January 2025 until February 2026. Working hours are Monday - Friday, 9am - 5pm. We are open to this role being fully remote or on a hybrid working pattern. Generation of invoices and credit notes in accordance with invoicing routines (weekly / monthly etc.), seeking additional approvals as required Management of proforma invoices and their payment, ensuring prepayments are allocated correctly Processing invoices onto customer portals (e.g. Tungsten, Coupa) Actively chasing customer payments, as necessary, to ensure cash is received in a timely manner and to the agreed payment terms Processing and administration of credit card payments Liaising with customers via email and over the phone to resolve any invoice queries and obtain purchase orders Chasing and escalation of customer queries within the business to ensure agreed resolutions are actioned Working with the AR team in the (overseas) Shared Service Centre to ensure cash is allocated correctly and promptly Bad debt management Putting into action the local ‘on-stop’ process Updating routine customer information (e.g. postal and email addresses) Reviewing uninvoiced revenue for the site / Business Units, thus ensuring prompt billing Co-ordinating emails in the shared mailbox Supporting the Commercial team Providing updates to the business on collection activities; attending routine meetings and written updates as required Providing cover for other members of the team as necessary Qualifications Experience of working in an extremely busy administration environment, using multiple systems alongside one another, as part of a business focused team Invoicing and Credit Control experience advantageous Proficient IT skills, experience of using and interrogating database systems, and knowledge of Microsoft Office; specifically, Outlook, Excel, Word, and Teams necessary Proven ability to pro-actively use initiative Effective communication skills (written and spoken) to all levels of an organisation (both internal and external). Excellent time management skills to appropriately prioritise a multi-site / multi-customer role maintaining a strong attention to detail Additional information Our Benefits Enhanced Annual Leave Entitlement Additional Annual Leave Purchase scheme Annual Leave Sellback Scheme Additional Annual Leave at Employees set service dates Company Pension Plan Life Assurance Scheme (4 times annual salary) Healthcare Cash Plan (6 months service) Enhanced Maternity, Adoption and Paternity Schemes Employee Assistance Programme – 24/7 confidential Health and Wellbeing Programmes Free parking Worldwide career opportunities We also have in place rewards recognising the great work out employees deliver, their dedicated service and celebrating special life events. What Happens Next Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths. Your data As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. Closing Date We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible. Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful. We support your development Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway Eurofins companies are committed to supporting your career development. We embrace diversity Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal Find out more in our career page: https://careers.eurofins.com/