Responsibilities will include:
1. Developing models of current and future processes across the hospital to support the development of digital services. Analysing and formalising the business requirements in sufficient detail so that digital teams have a full understanding of the scope of requirements, enabling system design to be undertaken.
2. Working across different departments within the hospital to identify and develop user needs for digital services. These user needs will be in the form of user stories, functional and non-functional requirements feeding both internal development projects and external system procurement projects.
3. Planning, writing, and executing test scripts to validate the quality of new digital systems or updates to existing digital systems.
4. Informal and formal line management of staff including appraisals, sickness, and conduct in line with Trust policies and procedures.
Experience and skills required:
1. Degree or post-graduate degree, or equivalent work experience.
2. Experience in facilitating user requirements workshops.
3. Knowledge and experience of the "discovery" phase for digital projects.
4. Knowledge and experience of business analysis techniques.
5. Confidence to present complex information to large groups of stakeholders both written and verbal.
6. Able to work with minimal direction and quickly form working relationships with a variety of clinical and technical stakeholders.
7. Able to demonstrate behaviours that meet the Trust Values:
* Patients First
* Always Improving
* Working Together
The team's core hours are between 8.00 and 18.00 Monday through Friday, but flexibility will be required depending on service needs. UHS supports agile and remote working, regular attendance at Southampton General Hospital will be required in this role.
Person specification
Qualifications, Essential criteria:
* Degree or post-graduate degree, or equivalent work experience relevant to the post.
* Evidence of further professional development.
* Facilitation of user requirements workshops.
Desirable criteria:
* Formal or informal business analysis (ISEB, CBAP or BCS) or project management (PRINCE2, AgilePM etc) training.
Knowledge and experience, Essential criteria:
* Knowledge and experience of "discovery" phase for digital projects.
* Knowledge and experience of business analysis techniques.
* Mapping, development and recording of complex business processes.
* Development of written digital / IT system specifications, including data structures and workflows.
* Development of user stories to support Agile software development.
* Confidence to present complex information to large groups of stakeholders both written and verbal.
* Able to facilitate discovery of business processes and user needs through workshops, process mapping, requirements gathering.
* Ability to present complex processes / ideas in a simple way (user stories / workflows) to technical and non-technical stakeholders.
* Developing and communicating new standards / working practices.
* Able to work with minimal direction and quickly form working relationships with a variety of clinical and technical stakeholders.
Desirable criteria:
* A credible knowledge of acute hospital processes, pathways, reporting and organisational structures.
* Experience of working to different project management approaches (PRINCE2, Agile, Scrum, MSP).
* Understanding of digital systems within an acute hospital context (Client server applications, relational databases, digital hardware in a clinical setting).
* Experience in service improvement in healthcare.
* Understanding of digital system testing and user validation testing (approach to testing, test scripts and documentation).
* Change management; helping staff transition from paper based to digital processes.
* User Centred Design for developing new services.
* Well-developed influencing skills, able to motivate and empower others.
* Ability to prioritise and multi-task across several projects.
* Proficient at MS Visio, Jira suite and Verto.
Skills and competencies, Essential criteria:
* Analytical thinking.
* Data analysis.
* Facilitation skills.
* People management.
* Leadership.
* Change management.
Values and behaviours, Essential criteria:
* Patients First.
* Always Improving.
* Working Together.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.
For more information about our Trust, visit UHS Careers.
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