About The Job Salary: £26,409 - £28,624 a year pro rata Hours per week: 37 Contract type: Fixed term (12 months) We are looking for a detail-oriented HR and Payroll Administrator to join our HR and Payroll Transactions Team. In this role, you will provide comprehensive transactional support to Luton Borough Council employees and customers, ensuring all HR administration and payroll matters are handled accurately and efficiently. You will maintain employee records, process contracts and pay-related documents, and ensure all calculations and checks are completed to enable accurate and timely payroll processing. Additionally, you will respond to HR and payroll-related enquiries, delivering excellent support to our team and customers. If you are organised and passionate about delivering high-quality service, we want to hear from you Please note this role does not attract sponsorship. About You Are you a highly organised individual with the ability to prioritise tasks and meet deadlines in a fast-paced environment? We are seeking an HR and Payroll Administrator who can work independently, quickly learn and apply complex rules, and deliver exceptional service in a busy setting. This role requires excellent communication skills, including a clear and concise telephone manner, to provide accurate information tactfully while maintaining high levels of customer satisfaction. You will also need strong IT skills, including proficiency in MS Office (Word and Excel) and database systems, alongside effective keyboard, data input, and extraction skills for routine statistical tasks. Good customer care is at the heart of this role, and you’ll need the ability to build strong working relationships with customers and colleagues. Numeracy skills are essential, as you will be performing accurate manual calculations. Knowledge of equalities principles and their application in recruitment practices is also important. We’re looking for someone with demonstrable knowledge of HR or payroll systems (training will be provided) and a working understanding of employment contracts, terms and conditions, and relevant legislation such as PAYE, NIC, SSP, and SMP. Awareness of the Data Protection Act and previous experience in HR and/or payroll administration is also required. This is a public facing role so you’ll need to show off your fluency in speaking and writing English If you are eager to develop your skills further and willing to undertake relevant training, this is an excellent opportunity to join our team and support the Council in delivering high-quality HR and payroll services. About Us Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council – and that means our workforce Are you ready to realise the remarkable and help us deliver our vision? Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. Benefits We offer a range of excellent staff benefits which include: From 25 to 32 days’ annual leave: linked to length of service and grade Buying annual leave scheme: buy up to 20 days additional annual leave Career Pathways: step up in your career or move into a specialist area Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant Generous relocation package: up to £8,000 (subject to eligibility) Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns Training and support: unlimited access to development courses, mentoring and support and clear career pathways Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons Arriva Travel Club: great value savings on local bus travel How To Apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out Our ‘How to apply' page has more tips to help with your application: How to apply