Description
Contract: Zero hours contract
Salary: £13.45 per hour (£12 plus £1.45 holiday pay)
Location: Rolleston rehoming centre, DE13 9AU
Closing date: Tuesday 1 April 2025
We’re recruiting a Standby Pet Welfare Assistant for onsite animal care, for our Rehoming & Fostering team in Rolleston!
At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Standby Pet Welfare Assistant for our onsite services, you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve.
More about the role
Our Rolleston rehoming centre is a 65-acre site in Staffordshire, opened in 2006 we can care for up to 55 horses in our paddocks and stables. We also have a small cattery that can care for up to five cats. We have a dedicated team who care for and rehome pets in our care both on and off site. We have a team of volunteers that support horse/cat care and admin, along with a great foster network who provide off site spaces for pets. Our rehoming team works hard to not only rehome pets from the centre but also through our home direct rehoming scheme.
This role is primarily working within our cattery.
As a skilled animal handler and assessor, you will be responsible for the ‘preparation stage’ with the pets in our care which involves caring, carrying out assessments and rehabilitation plans, preparing them for the ‘adoption stage’ or the best possible outcome for their circumstances with minimal delay.
As a Standby Pet Welfare Assistant, you will ensure that the welfare standards are met and that rehabilitation plans are followed and supported for pets in our care. Working independently and with the team you will carry out meetings with owners giving up their pet, ensuring all information is recorded, paperwork completed and that the pet is immediately assessed for behavioural or veterinary problems. Working closely with the Adoptions Coordinator you will provide additional in person or virtual advice and practical demonstrations to ensure adoptees are fully aware of the work that has been done with the pet and how to continue with any other additional behaviour training or medical provision.
Rota: Sunday & Monday
You will be on a zero hour’s contract and therefore you will not have regular hours of work but will be on standby to work shifts as and when required. The days of work will typically be Sundays and Mondays.
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
As a skilled animal handler and assessor, you will be intuitive with pets, empathetic and welfare focused having worked in a similar animal related environment. You will also be used to assessing the needs of a pet, alert to the behavioural signs and have a basic knowledge of the use of medication e.g., hibiscrub, flea and tick treatments, diabetes management. In addition, you will have a fundamental understanding that the best welfare intervention for a pet is to find a new home and leave on site pet accommodation as quickly as possible.
You will be self-motivated, forward thinking with a collaborative and creative approach to your work, which will ensure to bring your best pragmatic ideas for the care of the pets to ensure the best outcome is achieved. In addition, you will be able to quickly assimilate information, be competent at accurately recording information while also conducting conversations with clients and stakeholders. You will be an excellent communicator, approachable with strong interpersonal skills.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
Knowledge, skills, and experience
* Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
* Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
* Excellent written and verbal communication skills.
* Good organisational and administration skills to include computerised systems.
* Current full driving licence.
It would be great (but not essential) if you also had:
* Qualification or similar experience in animal behaviour or animal training.
* Experience of cash handling.
* Experience of working to strict health and safety procedures.
* Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 1 Apil 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page