Our client is a Main Dealership, looking to recruit a Service Advisor to join their team based in St Albans!
Working as part of the Service team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.
Responsibilities:
* Manage all service telephone and walk-in inquiries.
* Meet and greet customers, qualifying and identifying customer needs at vehicle drop-off.
* Progress and update the customer throughout the day.
* Discuss and up-sell additional work to the customer.
* Advise and forward diarized unsold work.
* Carry out inspections where necessary prior to handover to the customer.
* Ideally have good customer adviser experience; motor trade experience not essential.
* A good technical knowledge of vehicles will help.
* Have a positive, customer-focused attitude and approach to your work.
* Have a valid driving license.
Package:
£30,000 to £35,000 OTE
Monday to Friday 8.00am till 6.00pm and alternate Saturdays from 8.00am till 12.30pm
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