Role: Restaurant Duty Manager
Location: Ripon, North Yorkshire
Salary: up to £32,000 + service charge
Work Schedule: 40 hours per week, working 5 days over 7.
Accommodation: Available
Start Date: As soon as possible.
Achieve Hospitalityare delighted to be supporting a Luxury, traditional Hotel situated in the heart of the Yorkshire Dales. They are seeking a passionateRestaurant Duty Managerto join their team.
The Restaurant hosts a seasonal a la carte menu of show-stopping British and European classics, alongside a fabulously exciting wine list for a truly delightful dining experience.
Job Description:
As theRestaurant Duty Manageryou will play a crucial role in ensuring an exceptional dining experience for our guests, with guidance from our Restaurant Manager and wider team.
Role Responsibilities:
* Engaging with guests and team members to meet and exceed their needs
* Making sure the ambiance and standards of presentation within the restaurant, lounge areas and bar exceed expectations
* Ensuring continuous learning and development for both yourself and the team
* Identifying new ways to surprise customer and delivering the highest standard of service
* Handling any customer complaints, fulfilling duty management shifts and ensuring any service recovery is completed to the guests satisfaction
* Keeping up to date with the industry and market both locally and nationally
* Proactively instilling the values in every interaction with staff and guests alike.
Candidate Requirements:
* Experienced at a similar level
* People focused
* Highly motivated with a can-do attitude
* Knowledgeable of fine dining and wine, however, full training will be given
* Able to communicate effectively with guests and team members
* Focused on providing excellent customer service.
Benefits:
* Competitive Salary - up to £32,000 (dependant on experience)
* Service Charge
* Live In Accommodation available
* Learning & Development Opportunities
* Discount on Food & Beverage
* Complimentary food whilst on shift
* Pension Scheme
* Access to Spa
AMRT1_UKCT